Director, Revenue Strategy & Operations (Large Customer Sales)

This is one role that will lead Strategy & Operations for the Global Large Customer Sales channel. The role is required to be based within commuting distance (50mi) of one of our North America sales hubs in San Francisco, Los Angeles, Chicago, New York, or Toronto.

Responsibilities:

• Serve as a trusted strategic partner to the Global LCS leadership team, shaping channel strategy, priorities, operating model, and investment decisions.
• Lead the annual and quarterly planning processes for Global LCS, partnering with Finance as well as regional and vertical sales leaders to build credible goals, capacity plans, coverage models, and resource recommendations.
• Establish and run the global business rhythm, including weekly revenue and pipeline reviews, monthly and quarterly business reviews, executive reporting, and mechanisms that turn performance signals into action.
• Build a single, trusted view of LCS performance across regions, verticals, customer segments, pipeline, revenue, forecast, productivity, retention, and product adoption; improve the quality and speed of decision-making through clear operating information.
• Own the LCS forecasting process and drive continuous improvement in forecast accuracy, inspection, risk identification, and accountability.
• Use first- and third-party market, customer, and competitive data to size opportunities, identify whitespace, prioritize segments, and develop programs that expand Reddit’s share of large customer advertising budgets.
• Partner with regional and vertical sales leaders to refine and scale a globally coherent go-to-market strategy while adapting execution to local market dynamics, customer needs, and commercial maturity.
• Develop repeatable playbooks and operating mechanisms that help LCS teams launch, ramp, and scale new sales programs, products, and routes to market with measurable outcomes.
• Identify and lead strategic initiatives that improve sales productivity and commercial execution, such as increasing customer-facing time, strengthening pipeline generation, improving deal progression, accelerating product adoption, and reducing operational friction.
• Build strong partnerships across Finance, Marketing, Product, Product Marketing, Data Science, Business Operations, and other teams to remove revenue blockers and align cross-functional execution to LCS priorities.
• Lead, coach, and develop a high-performing global organization of strategists, operators, and analysts, including people managers; create a culture of analytical rigor, accountability, collaboration, and high-quality execution.

Qualifications:

• 15+ years of progressive experience across sales strategy, revenue operations, business operations, management consulting, investment banking, corporate strategy, or related functions; experience in digital advertising, ad tech, media, or a scaled technology platform is required.
• Experience managing multi-tiered teams, including people managers, and building organizations that operate effectively at global scale.
• Significant experience leading strategy and operations for a complex, multi-region sales organization, ideally with exposure to large enterprise or strategic customer segments.
• Deep understanding of digital advertising, media, platform monetization, and marketplace dynamics; experience with large customer sales, agency ecosystems, and/or global go-to-market models is required.
• Strong business judgment and analytical problem-solving skills. You can move from an ambiguous question to a clear framework, an executive recommendation, and disciplined follow-through.
• Demonstrated ability to build operating cadences, planning processes, forecasting systems, dashboards, and performance mechanisms that improve business outcomes.
• Proven ability to influence senior executives and align stakeholders across Sales, Finance, Marketing, Product, and other functions without relying on formal authority.
• Structured systems thinker who balances strategic vision with operational detail and can move fluidly between market opportunity, organizational design, data, and execution.
• Strong technical and analytical fluency, including experience with CRM, sales planning, business intelligence, and data systems; comfortable partnering with data, finance, and engineering teams to improve reporting and automation.
• Excellent written and verbal communication skills, with the ability to make complex ideas clear and compelling for executives, sales leaders, and frontline teams.

Benefits:

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Comprehensive Medical Benefits & Health Care Spending Account
• Registered Retirement Savings Plan with matching contributions
• Income Replacement Programs
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

#LI-ES1 #LI-onsite

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