Junior Butler - On-site Role

Metro Manila, National Capital Region (NCR)Full-time2 days ago
Culinary

Job Description

About the Role

We are looking for a Junior Butler to join our team in Metro Manila. This is an onsite role where you will provide exceptional service to our VIP and Villa guests. Your primary goal will be to ensure a memorable experience for each guest through personalized attention and support. If you have a passion for hospitality and a keen eye for detail, this role is perfect for you. You will work closely with various departments, including Front Desk, Concierge, and Housekeeping, to meet guest needs effectively. For more opportunities, check our job listings.

Responsibilities

  • Provide personalized service to VIP and Villa guests to enhance their stay.
  • Ensure timely customer service and guest satisfaction through attentive support.
  • Act as a liaison between guests and hotel management to resolve issues.
  • Track guest preferences and feedback to improve service quality.
  • Assist with guest logistics and amenities to ensure a seamless experience.

Requirements

  • 1-year experience in a luxury hotel or similar role to ensure quality service.
  • College degree or equivalent training preferred for a strong foundation.
  • Fluent in written and spoken English to communicate effectively.
  • Ability to work flexible shifts, including weekends and holidays, to meet guest needs.

Benefits

Joining our team comes with several benefits. You will enjoy a supportive work environment that values work-life balance. We offer competitive compensation and opportunities for growth within the company. Additionally, you will receive health insurance coverage (HMO) to ensure your well-being. For more information on our benefits, visit our salaries page.

Apply now to become a part of our dedicated team and contribute to creating unforgettable experiences for our guests!

Requirements

  • 1-year experience in a luxury hotel or similar role to ensure quality service.
  • College degree or equivalent training preferred for a strong foundation.
  • Fluent in written and spoken English to communicate effectively.
  • Ability to work flexible shifts, including weekends and holidays, to meet guest needs.
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Responsibilities

  • Provide personalized service to VIP and Villa guests to enhance their stay.
  • Ensure timely customer service and guest satisfaction through attentive support.
  • Act as a liaison between guests and hotel management to resolve issues.
  • Track guest preferences and feedback to improve service quality.
  • Assist with guest logistics and amenities to ensure a seamless experience.

Statutory benefits (Philippines)

  • 13th-month pay

    Mandatory under PD 851: equivalent to one month's basic salary, paid no later than 24 December each year.

  • Service Incentive Leave

    Five days of paid leave per year after one year of service.

  • Mandatory contributions

    Employer must contribute to SSS, PhilHealth, and Pag-IBIG on the employee's behalf.

Frequently asked questions

Where is this role based?

Based in Metro Manila, National Capital Region (NCR).

How do I apply?

Apply via the employer's career site (link on this page).

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