Junior Call Center Agent On-site in Dubai

About the Role

We are seeking a Junior Call Center Agent to join our team in Dubai. This is an on-site position where you will assist guests with their inquiries and requests. You will operate the telephone switchboard and ensure excellent customer service. This role is ideal for individuals looking to start their career in customer support.

Responsibilities

• Answer and process guest calls and requests promptly.
• Operate the telephone switchboard station efficiently.
• Track and update callers on hold to keep them informed.
• Instruct guests on how to access the internet.
• Follow up with guests to ensure their satisfaction with services.

Requirements

• High school diploma or G.E.D. equivalent is required.
• No prior work experience is necessary for this role.
• No supervisory experience is needed for this position.
• No specific license or certification is required.

Benefits

Joining our team offers several benefits, including opportunities for growth and development. You will gain valuable experience in customer service and communication skills. Additionally, you will work in a supportive environment that values teamwork. For more information about our company culture, visit our company page.

We provide visa sponsorship for eligible candidates. Fluency in Arabic is a plus but not mandatory. If you are interested in this role, check out our job listings for more opportunities.

• High school diploma or G.E.D. equivalent is required.
• No prior work experience is necessary for this role.
• No supervisory experience is needed for this position.
• No specific license or certification is required.

• Answer and process guest calls and requests promptly.
• Operate the telephone switchboard station efficiently.
• Track and update callers on hold to keep them informed.
• Instruct guests on how to access the internet.
• Follow up with guests to ensure their satisfaction with services.