Junior Customer Service Representative On-site in Quezon City

About the Role

We are looking for a Junior Customer Service Representative to join our team in Quezon City. This is an on-site position where you will engage directly with customers. Your main goal will be to assist customers with their inquiries and provide effective solutions. If you are passionate about helping others and enjoy working in a team, this role is for you.

As a Junior Customer Service Representative, you will have the chance to develop your skills in a supportive environment. You will also gain valuable experience in the BPO industry. For more information on career growth, check our Quezon City job listings.

Responsibilities

• Answer incoming calls and messages from customers.
• Conduct research to provide accurate answers to customer questions.
• Document customer interactions in our system for future reference.
• Collaborate with team members to improve service quality.

Requirements

• Must have completed senior high school or college.
• If a high school graduate, must have at least two years of college.
• At least six months of experience in a BPO setting is preferred.
• Strong communication skills in English and Filipino.

Benefits

We offer a competitive salary and a supportive work environment. You will enjoy a work-life balance with weekends off. Additionally, we provide health insurance and opportunities for career advancement. For more details on our benefits, visit our benefits page.

If you are interested in this role, apply now and take the first step towards a rewarding career in customer service!

• Must have completed senior high school or college.
• If a high school graduate, must have at least two years of college.
• At least six months of experience in a BPO setting is preferred.
• Strong communication skills in English and Filipino.

• Answer incoming calls and messages from customers.
• Conduct research to provide accurate answers to customer questions.
• Document customer interactions in our system for future reference.
• Collaborate with team members to improve service quality.