Junior Operations Associate - On-site in Abu Dhabi

Abu Dhabi, Abu DhabiFull-timeabout 4 hours ago
Operations & Logistics

Job Description

About the Role

We are seeking a Junior Operations Associate to join our team in Abu Dhabi. This role is essential for ensuring smooth operations and providing excellent customer service. You will work on-site and engage with guests directly, making their experience enjoyable and safe. If you have strong communication skills and enjoy working in a team, this position is for you. For more opportunities, check our Abu Dhabi job listings.

Responsibilities

  • Welcome guests warmly and professionally.
  • Ensure safety checks and rules for ride participants.
  • Start and shut down rides safely and efficiently.
  • Organize queue systems to manage guest flow.
  • Record daily ride performance metrics accurately.
  • Lead teams during emergencies to ensure safety.
  • Uphold an outstanding guest experience at all times.

Requirements

  • No formal qualifications required; higher secondary education preferred.
  • Fluent English skills are essential for communication.
  • Exceptional customer service and interpersonal skills are needed.
  • Dynamic and outgoing personality is a plus.
  • Flexibility to handle high-pressure situations is necessary.
  • Arabic language proficiency is a nice-to-have.

Benefits

Joining our team offers various benefits, including competitive salary packages and opportunities for growth. You will work in a supportive environment that values teamwork and collaboration. We also provide training to enhance your skills and career development. For more details on salaries, visit our salaries page.

If you are ready to take the next step in your career, apply now to become a part of our dynamic team!

Requirements

  • No formal qualifications required; higher secondary education preferred.
  • Fluent English skills are essential for communication.
  • Exceptional customer service and interpersonal skills are needed.
  • Dynamic and outgoing personality is a plus.
  • Flexibility to handle high-pressure situations is necessary.
  • Arabic language proficiency is a nice-to-have.

Responsibilities

  • Welcome guests warmly and professionally.
  • Ensure safety checks and rules for ride participants.
  • Start and shut down rides safely and efficiently.
  • Organize queue systems to manage guest flow.
  • Record daily ride performance metrics accurately.
  • Lead teams during emergencies to ensure safety.
  • Uphold an outstanding guest experience at all times.

Statutory benefits (UAE)

  • Wage Protection System (WPS)

    Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).

  • End-of-Service Gratuity (EOSB)

    21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.

  • Annual leave

    Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).

  • Sick leave

    Up to 90 days per year on a structured paid/unpaid schedule once probation completes.

  • Health insurance

    Mandatory employer-provided coverage in Dubai and Abu Dhabi.

Frequently asked questions

Where is this role based?

Based in Abu Dhabi, Abu Dhabi.

How do I apply?

Apply via the employer's career site (link on this page).

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