Junior Sales Customer Service Representative - On-site in Pasay

Pasay, National Capital Region (NCR)Full-timeabout 22 hours ago
Customer Service

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Job Description

About the Role

We are looking for a Junior Sales Customer Service Representative to join our team in Pasay. In this role, you will provide excellent service to our customers and help them with their needs. You will also have the chance to upsell products and enhance customer satisfaction. This position is on-site, allowing you to work closely with your team and clients.

Responsibilities

  • Assist customers with inquiries and resolve issues effectively.
  • Educate customers about our products and services.
  • Identify sales opportunities and promote relevant products.
  • Handle incoming calls from existing customers with care.

Requirements

  • At least 6 months of customer service experience in the BPO sector.
  • Completed senior high school or at least 2nd year in college.
  • Must reside within Metro Manila or Cavite area.
  • Strong communication and negotiation skills are essential.

Benefits

We offer a supportive work environment with opportunities for growth. You will enjoy a competitive salary and benefits package. Additionally, we value work-life balance and provide weekends off. Join us to build your career in a dynamic setting. For more information on our company and other roles, visit our careers page or check out our salary guide.

Requirements

  • At least 6 months of customer service experience in the BPO sector.
  • Completed senior high school or at least 2nd year in college.
  • Must reside within Metro Manila or Cavite area.
  • Strong communication and negotiation skills are essential.

Responsibilities

  • Assist customers with inquiries and resolve issues effectively.
  • Educate customers about our products and services.
  • Identify sales opportunities and promote relevant products.
  • Handle incoming calls from existing customers with care.

Statutory benefits (Philippines)

  • 13th-month pay

    Mandatory under PD 851: equivalent to one month's basic salary, paid no later than 24 December each year.

  • Service Incentive Leave

    Five days of paid leave per year after one year of service.

  • Mandatory contributions

    Employer must contribute to SSS, PhilHealth, and Pag-IBIG on the employee's behalf.

Frequently asked questions

Where is this role based?

Based in Pasay, National Capital Region (NCR).

How do I apply?

Apply via the employer's career site (link on this page).

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