We are seeking a Junior Virtual Customer Support Agent to join our remote team in Dubai. In this role, you will provide exceptional support to our customers in both French and English. Your primary focus will be to assist customers with their inquiries, ensuring they receive the help they need in a timely manner. This position is perfect for individuals who are passionate about customer service and enjoy working in a dynamic environment. If you are looking for a remote opportunity in the UAE, this could be the perfect fit for you. For more remote job opportunities, check out our remote jobs page.
Joining our team comes with several benefits, including flexible working hours and the ability to work from anywhere in the UAE. We value our employees and strive to create a supportive work environment. You will also have opportunities for professional growth and development. For more information about salaries in the UAE, visit our salaries page.
We are committed to diversity and inclusion in our workplace. We encourage applications from all qualified individuals, regardless of background. If you are interested in this role, please apply today!
Wage Protection System (WPS)
Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).
End-of-Service Gratuity (EOSB)
21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.
Annual leave
Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).
Sick leave
Up to 90 days per year on a structured paid/unpaid schedule once probation completes.
Health insurance
Mandatory employer-provided coverage in Dubai and Abu Dhabi.
Yes — this role is fully remote.
Apply via the employer's career site (link on this page).
Submit your application now and track its progress