Mid-Level Customer Relations & Security Supervisor On-site in Pasig

Pasig, National Capital Region (NCR)Full-timeabout 5 hours ago
Customer Service

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Job Description

About the Role

We are seeking a Mid-Level Customer Relations & Security Supervisor to join our team in Pasig, National Capital Region (NCR). This role is essential for ensuring the safety and satisfaction of our customers while overseeing the security operations within the mall. You will play a key role in maintaining a secure environment and enhancing customer service quality.

As a Customer Relations & Security Supervisor, you will leverage your extensive experience in security management to lead a dedicated team. Your leadership will help us achieve our goals of customer satisfaction and safety.

Responsibilities

  • Oversee daily security operations to ensure a safe environment for customers.
  • Lead a team of security personnel to maintain high standards of service.
  • Address customer concerns promptly to enhance their shopping experience.
  • Implement security protocols to prevent incidents and ensure compliance.

Requirements

  • Hold a Bachelor's degree, preferably in B.S. Criminology.
  • Have extensive experience in mall or building security oversight.
  • Demonstrate excellent leadership and customer service skills.
  • Possess strong problem-solving abilities to handle emergencies effectively.

Benefits

We offer a competitive salary and a supportive work environment. Enjoy a work-life balance with weekends off, and opportunities for career growth. Our team values your contributions and provides training to enhance your skills. Join us to make a difference in customer relations and security.

If you are interested in this opportunity, please apply now and become part of our team in Pasig.

Requirements

  • Hold a Bachelor's degree, preferably in B.S. Criminology.
  • Have extensive experience in mall or building security oversight.
  • Demonstrate excellent leadership and customer service skills.
  • Possess strong problem-solving abilities to handle emergencies effectively.

Responsibilities

  • Oversee daily security operations to ensure a safe environment for customers.
  • Lead a team of security personnel to maintain high standards of service.
  • Address customer concerns promptly to enhance their shopping experience.
  • Implement security protocols to prevent incidents and ensure compliance.

Statutory benefits (Philippines)

  • 13th-month pay

    Mandatory under PD 851: equivalent to one month's basic salary, paid no later than 24 December each year.

  • Service Incentive Leave

    Five days of paid leave per year after one year of service.

  • Mandatory contributions

    Employer must contribute to SSS, PhilHealth, and Pag-IBIG on the employee's behalf.

Frequently asked questions

Where is this role based?

Based in Pasig, National Capital Region (NCR).

How do I apply?

Apply via the employer's career site (link on this page).

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