Mid-Level Customer Relationship Manager On-site in Quezon City

About the Role

We are looking for a Mid-Level Customer Relationship Manager to join our team in Quezon City. This role is crucial for enhancing customer satisfaction and loyalty. You will work closely with our marketing and sales teams to ensure our CRM platform meets business needs. If you are passionate about customer relationships and have experience in digital marketing, we encourage you to apply.

Responsibilities

• Oversee the CRM platform to ensure it functions well and meets user needs.
• Ensure data integrity by regularly checking and analyzing customer information.
• Develop and run targeted email marketing campaigns to engage customers.
• Create dashboards and reports to track key performance indicators (KPIs).
• Train team members on how to use the CRM effectively and provide ongoing support.

Requirements

• 2+ years of experience in CRM, digital marketing, or ecommerce marketing.
• Hands-on experience with CRM or Marketing Automation Platforms.
• Experience managing email and SMS campaigns from start to finish.
• Bachelor's Degree in Marketing, Advertising, Business, or a related field.
• Proficiency in Excel and PowerPoint for reporting and presentations.
• Strong communication skills to collaborate with various teams.

Benefits

We offer a competitive salary and benefits package. Enjoy a supportive work environment that promotes work-life balance. Opportunities for professional growth and development are available. Join us and be part of a team that values your contributions.

For more information about our company and other job openings, visit our Quezon City jobs page or check our company profile.

• 2+ years of experience in CRM, digital marketing, or ecommerce marketing.
• Hands-on experience with CRM or Marketing Automation Platforms.
• Experience managing email and SMS campaigns from start to finish.
• Bachelor's Degree in Marketing, Advertising, Business, or a related field.
• Proficiency in Excel and PowerPoint for reporting and presentations.
• Strong communication skills to collaborate with various teams.

• Oversee the CRM platform to ensure it functions well and meets user needs.
• Ensure data integrity by regularly checking and analyzing customer information.
• Develop and run targeted email marketing campaigns to engage customers.
• Create dashboards and reports to track key performance indicators (KPIs).
• Train team members on how to use the CRM effectively and provide ongoing support.