On-site Customer Service Clerk Intern in Quezon City

Quezon city, National Capital Region (NCR)Full-timeabout 7 hours ago
Customer Service

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Job Description

About the Role

We are looking for a dedicated Customer Service Clerk Intern to join our team in Quezon City. This is an onsite position that offers an excellent opportunity for fresh graduates to gain hands-on experience in customer service. You will work closely with our team to assist customers and ensure their needs are met effectively.

As an intern, you will develop your skills in communication and organization while supporting daily operations. This role is ideal for individuals who are eager to learn and grow in a customer-focused environment. If you are interested in starting your career in customer service, we encourage you to apply.

Responsibilities

  • Respond to customer inquiries through phone, email, or in person.
  • Provide accurate information about our products and services.
  • Assist customers with their concerns and requests.
  • Process transactions and maintain customer records.
  • Escalate complex issues to the appropriate department.
  • Follow up on customer concerns to ensure resolution.
  • Perform data entry and support general office tasks.
  • Help maintain a positive customer experience.

Requirements

  • Bachelor's degree in any field.
  • Open to fresh graduates with no prior experience.
  • Strong attention to detail in all tasks.
  • Good communication skills in English and Filipino.
  • Basic knowledge of Microsoft Office applications.
  • Customer-oriented attitude with a willingness to learn.

Benefits

This internship offers valuable experience in customer service. You will receive guidance from experienced professionals in the field. Additionally, you will have the chance to develop your skills and build a network in the industry. We support a positive work-life balance and encourage a collaborative environment.

If you are ready to start your career in customer service, apply now and take the first step towards your future. For more information about our company, visit our company page.

Requirements

  • Bachelor's degree in any field.
  • Open to fresh graduates with no prior experience.
  • Strong attention to detail in all tasks.
  • Good communication skills in English and Filipino.
  • Basic knowledge of Microsoft Office applications.
  • Customer-oriented attitude with a willingness to learn.

Responsibilities

  • Respond to customer inquiries through phone, email, or in person.
  • Provide accurate information about our products and services.
  • Assist customers with their concerns and requests.
  • Process transactions and maintain customer records.
  • Escalate complex issues to the appropriate department.
  • Follow up on customer concerns to ensure resolution.
  • Perform data entry and support general office tasks.
  • Help maintain a positive customer experience.

Statutory benefits (Philippines)

  • 13th-month pay

    Mandatory under PD 851: equivalent to one month's basic salary, paid no later than 24 December each year.

  • Service Incentive Leave

    Five days of paid leave per year after one year of service.

  • Mandatory contributions

    Employer must contribute to SSS, PhilHealth, and Pag-IBIG on the employee's behalf.

Frequently asked questions

Where is this role based?

Based in Quezon city, National Capital Region (NCR).

How do I apply?

Apply via the employer's career site (link on this page).

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