Mid-Level Duty Manager - On-site Role

About the Role

We are seeking a Mid-Level Duty Manager for an on-site role in Metro Manila. In this position, you will oversee daily hotel operations and ensure that guests receive exceptional service. Your leadership will inspire the team and enhance the overall guest experience. This role requires a strong background in front office operations and effective team management skills.

As a Duty Manager, you will play a key role in maintaining property safety and service quality. You will also assist across various departments as needed. If you are passionate about hospitality and enjoy working in a dynamic environment, this position is for you. Explore more about our job opportunities in the Philippines.

Responsibilities

• Oversee daily hotel operations to ensure smooth functioning.
• Delight guests with friendly interactions and prompt service.
• Assist across departments to support team needs and guest requests.
• Monitor property safety and service quality to maintain standards.
• Facilitate team knowledge and training to enhance skills.
• Track and improve guest satisfaction metrics for better service.
• Inspire and develop team members to achieve their best.

Requirements

• Proven background in hotel operations with relevant experience.
• Strong team management skills to lead effectively.
• Excellent communication and problem-solving skills for guest interactions.
• Ability to remain calm under pressure in a fast-paced environment.
• Fluent in English to engage with diverse guests.
• Flexible to work nights, weekends, and holidays as needed.

Benefits

Joining our team comes with several benefits, including competitive compensation and opportunities for career growth. We value work-life balance and offer a supportive environment. Enjoy a comprehensive health maintenance organization (HMO) plan to keep you and your family healthy. If you are interested in a fulfilling career in hospitality, apply now!

For more information on salaries in the hospitality industry, visit our salaries page.

• Proven background in hotel operations with relevant experience.
• Strong team management skills to lead effectively.
• Excellent communication and problem-solving skills for guest interactions.
• Ability to remain calm under pressure in a fast-paced environment.
• Fluent in English to engage with diverse guests.
• Flexible to work nights, weekends, and holidays as needed.

• Oversee daily hotel operations to ensure smooth functioning.
• Delight guests with friendly interactions and prompt service.
• Assist across departments to support team needs and guest requests.
• Monitor property safety and service quality to maintain standards.
• Facilitate team knowledge and training to enhance skills.
• Track and improve guest satisfaction metrics for better service.
• Inspire and develop team members to achieve their best.