We are seeking a Mid-Level Front Office Supervisor to join our team in Dubai. This role requires a strong focus on customer service and operational tasks in the Front Office. You will ensure that our guests receive the highest level of service. This position is on-site and does not offer remote work options.
As a Front Office Supervisor, you will need to show high emotional intelligence and effective communication skills. Your ability to handle service recovery and prevent complaints will be crucial. If you have a genuine service personality and a passion for hospitality, we want to hear from you.
We offer a competitive salary and benefits package. You will have opportunities for professional growth and development. Join us to be part of a dynamic team that values service excellence. For more information on our company and other job openings, visit our careers page.
We also provide visa sponsorship for qualified candidates. Fluency in Arabic is a plus but not mandatory.
Wage Protection System (WPS)
Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).
End-of-Service Gratuity (EOSB)
21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.
Annual leave
Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).
Sick leave
Up to 90 days per year on a structured paid/unpaid schedule once probation completes.
Health insurance
Mandatory employer-provided coverage in Dubai and Abu Dhabi.
Based in Dubai, Dubai.
Apply via the employer's career site (link on this page).
Submit your application now and track its progress