Mid-Level Technical Shop Support Officer On-site in Dubai

Dubai, DubaiFull-timeabout 3 hours ago
Engineering

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Job Description

About the Role

We are seeking a Mid-Level Technical Shop Support Officer to join our team in Dubai. In this role, you will provide essential technical support to engineers during shop visits. You will also prepare work scopes and ensure that customer requirements are met effectively. This position requires a strong background in engineering and technical support.

Responsibilities

  • Provide technical support to engineers during shop visits.
  • Prepare internal work scopes and translate customer needs.
  • Create task cards in the ERP system for tracking.
  • Ensure work packs meet requirements and resolve discrepancies.
  • Support shop floor inquiries related to engine processes.
  • Review engine manual updates and service bulletins.
  • Coordinate the Material Review Board process.
  • Prepare engine shop visit reports for documentation.
  • Assist with engine release and related paperwork.

Requirements

  • Bachelor's degree in Aeronautical, Avionics, Mechanical, or Electrical Engineering.
  • 3+ years of experience in technical support or planning roles.
  • Ability to analyze and synthesize technical information effectively.
  • Aircraft Maintenance Engineering Licence is required.
  • Strong drafting and report writing skills are essential.
  • Knowledge of engine systems and industry trends is a plus.

Benefits

We offer a competitive salary and benefits package. You will have opportunities for professional growth and development. Join us to work in a dynamic environment where your contributions are valued. For more job opportunities in Dubai, visit our job listings. Explore our company culture and values at our company page.

Requirements

  • Bachelor's degree in relevant engineering fields.
  • 3+ years of experience in technical support or planning.
  • Ability to analyze and synthesize technical information.
  • Aircraft Maintenance Engineering Licence is essential.
  • Strong drafting and report writing skills are needed.
  • Knowledge of engine systems is a plus.

Responsibilities

  • Provide technical support to engineers during shop visits.
  • Prepare internal work scopes and translate customer needs.
  • Create task cards in the ERP system for tracking.
  • Ensure work packs meet requirements and resolve discrepancies.
  • Support shop floor inquiries related to engine processes.
  • Review engine manual updates and service bulletins.
  • Coordinate the Material Review Board process.
  • Prepare engine shop visit reports for documentation.
  • Assist with engine release and related paperwork.

Statutory benefits (UAE)

  • Wage Protection System (WPS)

    Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).

  • End-of-Service Gratuity (EOSB)

    21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.

  • Annual leave

    Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).

  • Sick leave

    Up to 90 days per year on a structured paid/unpaid schedule once probation completes.

  • Health insurance

    Mandatory employer-provided coverage in Dubai and Abu Dhabi.

Frequently asked questions

Where is this role based?

Based in Dubai, Dubai.

How do I apply?

Apply via the employer's career site (link on this page).

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