We are seeking an On-site Customer Service Agent in Dubai. This role involves assisting travelers and providing excellent service at the airport. You will engage with customers, ensuring they have a smooth experience from check-in to boarding. Fluency in English is essential, and knowledge of Arabic is a plus.
As part of our team, you will work in a shift environment and wear a uniform. Your interpersonal skills will help create a welcoming atmosphere for all guests. If you are passionate about customer service, we encourage you to apply. For more opportunities, visit our Dubai job listings.
We offer a competitive salary and opportunities for growth. You will gain valuable experience in a dynamic environment. Our team values collaboration and support. We also provide training to enhance your skills. For more details on salaries, visit our salaries page.
Join us in creating memorable experiences for travelers. Your role is vital in ensuring customer satisfaction. If you are ready to take the next step in your career, apply today!
For more job opportunities, check our remote job listings.
Wage Protection System (WPS)
Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).
End-of-Service Gratuity (EOSB)
21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.
Annual leave
Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).
Sick leave
Up to 90 days per year on a structured paid/unpaid schedule once probation completes.
Health insurance
Mandatory employer-provided coverage in Dubai and Abu Dhabi.
Based in Dubai, Dubai.
Apply via the employer's career site (link on this page).
Submit your application now and track its progress