We are seeking an On-site Customer Service Agent in Dubai. This role involves assisting travelers and ensuring a smooth airport experience. You will be the first point of contact for guests, guiding them through various services. Fluency in English is essential, and knowledge of Arabic is a plus.
We offer competitive salaries and opportunities for career growth. You will work in a dynamic environment with a supportive team. Enjoy the chance to develop your skills and advance your career in customer service. For more job opportunities, visit our Dubai job listings.
Join us in providing exceptional service to travelers. Your role will be vital in creating memorable experiences at the airport. If you are passionate about customer service, apply today!
Wage Protection System (WPS)
Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).
End-of-Service Gratuity (EOSB)
21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.
Annual leave
Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).
Sick leave
Up to 90 days per year on a structured paid/unpaid schedule once probation completes.
Health insurance
Mandatory employer-provided coverage in Dubai and Abu Dhabi.
Based in Dubai, Dubai.
Apply via the employer's career site (link on this page).
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