On-site Customer Service Representative in Muntinlupa City

About the Role

We are looking for an On-site Customer Service Representative in Muntinlupa City. In this role, you will be the main point of contact between our company and our customers. Your goal will be to ensure customer satisfaction while processing their orders. This position requires a positive attitude and strong problem-solving skills.

As part of our team, you will work with various internal teams to address customer needs. You will also manage customer correspondence and meetings independently. This role is crucial for maintaining our customer relationships and service standards. If you are interested in a fulfilling career in customer service, apply now.

Responsibilities

• Serve as the primary interface between our company and external customers.
• Ensure customer satisfaction by processing orders accurately.
• Collaborate with internal teams to handle customer requests efficiently.
• Independently manage customer correspondence and meetings.
• Address customer complaints and requests promptly.
• Follow customer service protocols to maintain quality standards.

Requirements

• Bachelor’s Degree in Business Management or Engineering-related course.
• Positive and empathetic attitude towards customers.
• Strong problem-solving and analytical skills.
• Full command of English, both written and spoken.
• Knowledge of semiconductor processes is a plus.
• Willingness to work night and rotating shifts.

Benefits

We offer a competitive salary and a supportive work environment. You will enjoy a work-life balance with weekends off. Our company provides opportunities for growth and development. Additionally, we offer health maintenance organization (HMO) benefits to all employees. Join us and be part of a team that values your contributions. For more information on our company culture, visit our page.

• Bachelor’s Degree in Business Management or Engineering-related course.
• Positive and empathetic attitude towards customers.
• Strong problem-solving and analytical skills.
• Full command of English, both written and spoken.
• Knowledge of semiconductor processes is a plus.
• Willingness to work night and rotating shifts.

• Serve as the primary interface between our company and external customers.
• Ensure customer satisfaction by processing orders accurately.
• Collaborate with internal teams to handle customer requests efficiently.
• Independently manage customer correspondence and meetings.
• Address customer complaints and requests promptly.
• Follow customer service protocols to maintain quality standards.