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Job Description
About the Role
We are seeking a dedicated On-site Receptionist to join our team in Abu Dhabi, UAE. This role is essential for creating a welcoming environment for our guests. As the first point of contact, you will ensure that each guest receives exceptional service. Your passion for hospitality and commitment to customer satisfaction will be key to your success in this position. If you are interested in exploring similar roles, check out our Dubai job listings.
Responsibilities
- Greet guests upon arrival and complete the check-in process efficiently.
- Process guest departures and handle payments accurately.
- Demonstrate knowledge of hotel offerings and the local area to assist guests.
- Recommend hotel amenities and services to enhance guest experiences.
- Respond to guest requests and resolve concerns promptly.
Requirements
- Exhibit a passion for hospitality and customer service.
- Show integrity and accountability in all interactions.
- Demonstrate leadership and teamwork skills in a collaborative environment.
- Maintain a sense of urgency and discipline in daily tasks.
Benefits
Joining our team comes with several benefits, including competitive salary packages and opportunities for professional growth. You will be part of a supportive work environment that values teamwork and collaboration. Additionally, we offer training programs to enhance your skills in hospitality. For more information on salaries in the industry, visit our salaries page.
We also provide visa sponsorship for eligible candidates. Proficiency in Arabic is a plus, but not mandatory.
Requirements
- Exhibit a passion for hospitality and customer service.
- Show integrity and accountability in all interactions.
- Demonstrate leadership and teamwork skills in a collaborative environment.
- Maintain a sense of urgency and discipline in daily tasks.
Responsibilities
- Greet guests upon arrival and complete the check-in process efficiently.
- Process guest departures and handle payments accurately.
- Demonstrate knowledge of hotel offerings and the local area to assist guests.
- Recommend hotel amenities and services to enhance guest experiences.
- Respond to guest requests and resolve concerns promptly.
Statutory benefits (UAE)
Wage Protection System (WPS)
Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).
End-of-Service Gratuity (EOSB)
21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.
Annual leave
Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).
Sick leave
Up to 90 days per year on a structured paid/unpaid schedule once probation completes.
Health insurance
Mandatory employer-provided coverage in Dubai and Abu Dhabi.
Frequently asked questions
Where is this role based?⌃
Based in Abu Dhabi, Abu Dhabi.
How do I apply?⌃
Apply via the employer's career site (link on this page).
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