Location: Lagos
Employment Type: Full-time
Summary
- We are seeking a highly motivated and results-driven Sales & Customer Relationship Executive to drive customer acquisition, sales growth, and long-term customer relationships.
- The ideal candidate is a confident salesperson who can identify opportunities, engage prospects, close deals, and maintain strong relationships that encourage repeat business and customer loyalty.
- This is a target-driven commercial role for someone who enjoys selling, building relationships, following up, and achieving measurable results.
Key Responsibilities
- Generate new business opportunities through proactive prospecting, referrals, networking, calls, social media, and other sales channels.
- Manage leads from initial contact through follow-up, negotiation, conversion, and closing of sales.
- Achieve and exceed assigned monthly and quarterly sales targets and revenue goals.
- Build and maintain strong relationships with existing and prospective customers to drive repeat business and customer loyalty.
- Identify and maximise opportunities for upselling, cross-selling, and account growth.
- Conduct regular follow-ups with prospects, existing customers, and inactive customers to increase conversions and repeat purchases.
- Understand customer needs, recommend appropriate products or services, and provide a professional sales experience throughout the customer journey.
- Maintain accurate customer, sales, and pipeline records and provide regular reports on sales activities, opportunities, conversions, and performance.
- Monitor customer feedback, market trends, and competitor activities to identify new sales opportunities and recommend strategies for business growth.
- Work collaboratively with other teams to ensure customers receive a seamless experience and sales commitments are properly fulfilled.
- Maintain accurate records of sales activities, customer interactions, leads, conversions, and revenue.
Requirements
- 2–3years of experience in sales, business development, relationship management, account management, or a similar commercial role.
- Demonstrable experience working with sales targets and achieving results.
- Strong communication, negotiation, persuasion, and closing skills.
- Excellent relationship management and interpersonal skills.
- Confident in approaching and engaging prospective customers.
- Strong follow-up and lead-conversion abilities.
- Commercially aware and results-oriented.
- Self-motivated, proactive, and resilient.
- Strong organisational and reporting skills.
- Proficiency in Microsoft Office and familiarity with CRM or sales management tools is an advantage.
Application Closing Date
20th October, 2026.
Interested and qualified candidates should submit their CV to: peopleplusng@gmail.com using "CUSTOMER EXPERIENCE AND SALES REPRESENTATIVE - LAGOS" as the subject of the mail.
