About the role

Full description from the employer source. Apply via the official link when ready.

Reports To: Bakery Supervisor / Store Manager The Customer Sales Associate (Bakery) plays a vital role in providing outstanding customer service within our bakery department. This position involves assisting customers with a diverse range of bakery products, including breads, pastries, cakes, and other baked goods. The ideal candidate will be responsible for maintaining visually appealing product displays that attract customers, as well as ensuring the freshness and quality of all bakery items.

In addition to customer interactions, the Customer Sales Associate will support daily bakery operations, which includes restocking shelves, monitoring inventory levels, and maintaining cleanliness in the bakery area. Delivering a positive shopping experience is essential, as our goal is to create a welcoming environment that encourages repeat customer visits. Candidates should have a passion for food, particularly baked goods, and demonstrate excellent communication skills to effectively engage with customers. A friendly demeanor and a willingness to assist customers in selecting the right products will enhance their shopping experience. Knowledge of various baking techniques and ingredients can be an added advantage. This role is perfect for individuals seeking opportunities in the retail bakery sector, as it offers exposure to daily operations and customer service in a bustling environment. Whether you are a student looking for part-time work or someone aiming for a career in the food service industry, this position provides valuable experience. If you are enthusiastic about bakery products and enjoy working in a fast-paced team setting, we invite you to apply for the Customer Sales Associate (Bakery) position. Join us in delivering exceptional bakery experiences to our customers, ensuring their satisfaction with every visit. Your contribution will be key in helping us maintain our reputation for quality and service excellence in the bakery industry.

Requirements

Minimum of SSCE, OND, or equivalent educational qualification.
Previous experience in retail or customer service is a valuable advantage.
Excellent communication and interpersonal skills are essential.
A customer-oriented mindset with a positive attitude is a must.
Ability to work flexible shifts, including weekends and public holidays, is required.

Responsibilities

Welcome and assist customers in selecting high-quality bakery products, ensuring a delightful shopping experience.
Maintain attractive and well-stocked bakery displays that showcase various baked goods.
Monitor product freshness diligently and remove expired or damaged items promptly to uphold quality standards.
Ensure cleanliness and adherence to food safety standards in all bakery operations.
Replenish stock regularly and monitor inventory levels to prevent shortages.
Handle customer inquiries and resolve complaints professionally, demonstrating excellent customer service skills.
Actively promote bakery products and highlight ongoing promotions to drive sales.
Support the team in achieving sales targets through collaboration and shared goals.

About Fort Knox Outsourcing

About the Company

Fort Knox Outsourcing

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Fort Knox Outsourcing provides tailored outsourcing solutions to help Nigerian businesses optimize their operations and workforce efficiency.

Outsourcing

Lekki / Ajah Lagos

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Customer Sales Associate (CSA) - Full Time Retail Position

About the Company

Fort Knox Outsourcing is hiring · 5 open roles

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