Location: Abuja
Reports Directly to: Duty Manager / Operations Manager
Main Function
- To receive and attend to guest .
Job Description
- Make and confirm reservations for guests
- Ensure proper room allocation
- Register and check guests in
- Close guest accounts and check guests out
- Confirm relevant guest information
- Verify guest’s payment method
- Issue room keys
- Maintain clear and accurate records of guest room bookings
- Compute all guest billings, accurately post charges to guest rooms and house accounts
- Receive and transmit messages for guests
- Listen and respond to guest queries and requests both in-person and by phone
- Review accounts and charges with guests during the check-out process
- Process accurate payment of guest accounts
- Inform housekeeping when rooms have been vacated and are ready for cleaning
- Monitor visitors to the hotel
- Enforce rules and policies of the hotel
- Maintain a neat and orderly front desk and reception area
- Leverage on interpersonal and communication skills to lead, influence, and make sound financial/business decision making.
- Innovative to adapt quickly and effectively to the competitive nature of the hospitality industry.
- Good knowledge of Microsoft word and excel.
- Good knowledge of eZee hospitality hotel software.
- Any other assigned duty by the management.
Perks
- Salary: N50,000 - N100,000 monthly.
- Service charge after 3 months.
- HMO.
- Staff Lunch.
- Staff Quarters.
- Training and development for staffs.
Application Closing Date
18th October, 2026.
Interested and qualified candidates should send their CV to: venmachospitality@gmail.com using the Job Title as the subject of the email.
