Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Industry: Real Estate & Property Development
About the Role
- We are seeking a Front Desk Officer who will serve as the first point of contact for clients, prospective buyers, visitors, vendors, and other stakeholders.
- We are looking for competent professionals who are ready to contribute meaningfully to the growth and delivery of quality real estate projects.
- The ideal candidate should be polished, courteous, organized, and customer-focused, with excellent communication skills and the ability to represent the company professionally in a fast-paced real estate environment.
Key Responsibilities
- Welcome and attend to clients, prospective property buyers, visitors, consultants, contractors, and other stakeholders.
- Manage the company's reception area and ensure a professional and welcoming environment at all times.
- Receive, screen, and direct incoming calls, messages, correspondence, and enquiries to the appropriate departments.
- Attend to walk-in and telephone enquiries relating to the company's properties, developments, inspections, and services.
- Capture and maintain accurate records of visitors, clients, enquiries, appointments, and follow-ups.
- Schedule meetings, appointments, property inspections, and other engagements for relevant members of staff.
- Coordinate client visits and liaise with the Sales/Marketing team where necessary.
- Provide basic information about the company's property developments, available units, locations, and processes while referring technical or commercial enquiries to the appropriate team.
- Receive and direct incoming documents, parcels, letters, and other correspondence.
- Maintain an organized front desk, reception area, visitor log, and relevant administrative records.
- Assist with basic administrative and clerical duties, including filing, photocopying, scanning, printing, and document management.
- Coordinate with security personnel to ensure proper visitor access and adherence to company access procedures.
- Handle client complaints and enquiries professionally and escalate unresolved matters appropriately.
- Support the administration, sales, management, and project teams with front-office coordination as required.
- Maintain confidentiality of company, client, property, and business information.
- Perform other relevant duties assigned by management.
Requirements
- OND, HND, B.Sc., or equivalent qualification in Business Administration, Mass Communication, Public Administration, Hospitality Management, or a related discipline.
- 2–4years of relevant experience in front desk, reception, customer service, administration, hospitality, real estate, or a related environment.
- Previous experience in a real estate, property development, facility management, hotel, or corporate environment will be an advantage.
- Excellent verbal and written communication skills.
- Good customer service and interpersonal skills.
- Presentable, courteous, confident, and professional disposition.
- Good knowledge of Microsoft Office, particularly Word, Excel, and email.
- Strong organizational and multitasking abilities.
- Ability to handle clients and visitors professionally, including high-value clients and prospective property buyers.
- Good attention to detail and record-keeping skills.
- Ability to remain calm and professional when handling complaints or difficult situations.
- Must be punctual, reliable, and able to work effectively as part of a team.
- Female candidates are encouraged to apply.
Key Competencies:
- Customer Service
- Communication
- Professionalism
- Organization
- Attention to Detail
- Multitasking
- Client Relations
- Administrative Skills.
Remuneration
Remuneration is open for negotiation and will be commensurate with experience, qualifications, skills, and the responsibilities of the role.
Application Closing Date
1st September, 2026.
Interested and qualified candidates should send their updated CV and relevant portfolio to hr@prestigioushomeslimited.com copying: omolola.zainab@prestigioushomeslimited.com using the Job Title as the subject of the mail.
Interview Process
- Interview Location: Lekki, Lagos, Nigeria.
- There will be only ONE phase of interview, and the interview will be conducted PHYSICALLY.
- Only shortlisted candidates will be contacted with details regarding the interview venue, date, and time.