Front Desk Officer

Responsibilities

• Greet and welcome visitors, clients, and employees in a warm and courteous manner.
• Answer incoming phone calls, direct calls to the appropriate personnel, and take messages when necessary.
• Respond to inquiries and provide accurate information about the company's products, services, and activities.
• Manage appointments and schedules, coordinating with various departments as needed.
• Maintain the cleanliness and organization of the front desk area and the reception office.
• Receive, sort, and distribute mail, packages, and deliveries to appropriate recipients.
• Assist in administrative tasks, such as data entry, filing, and photocopying.
• Handle customer complaints and concerns with professionalism and escalate as necessary.
• Assist in arranging and coordinating meetings, conferences, and events.
• Monitor and manage the visitor log and security access procedures.
• Update and maintain internal directories and contact lists.
• Collaborate with other administrative staff to ensure efficient office operations.
• Adhere to company policies and procedures, including those related to confidentiality and security.

Qualifications

• High school diploma or equivalent; additional education or certification is a plus.
• Previous experience in a front desk, receptionist, or customer service role is preferred.
• Excellent verbal and written communication skills.
• Friendly, approachable, and professional demeanor.
• Strong interpersonal skills and the ability to handle a variety of personalities.
• Proficiency in using office equipment, including phones, computers, and printers.
• Organizational and multitasking abilities.
• Attention to detail and accuracy in handling administrative tasks.
• Familiarity with basic office software (Microsoft Office, email, etc.).

Benefits

• Accomodation available.

Application Closing Date
30th September, 2026.

Interested and qualified candidates should send their CV to: recruitment@verdantacreslimited.com using the job title as the subject of the email.