IT Operations Manager at Seven Up Bottling Company | Handmework

Overview

Full description from the employer source. Apply via the official link when ready.

Seven-Up Bottling Company Ltd is one of the largest manufacturing companies in Nigeria, producing and distributing some of the nation’s most- loved beverages in the country like; Pepsi, 7Up, Mirinda, Teem, Mountain Dew, H2oH!, Lipton Ice Tea and Aquafina premium drinking water. SBC has recently entered into Home & Personal Care category with the 2SURE brand and launched its first product, a Hand & Surface Sanitizer. Seven Up boasts of nine bottling plants with state-of-the-art manufacturing facilities strategically located across various regions in the country.

We are recruiting to fill the position below:

Job Title: IT Operations Manager

Location: Kano
Industry: FMCG

Job Summary / Business Need

The IT Operations Manager will be responsible for overseeing IT operations and providing effective technical support.

Responsibilities

Provide frontline technical support for laptops, desktops, printers, scanners, and ERP systems to ensure minimal downtime and uninterrupted business operations.
Oversee all IT-related activities at the site.
Install, configure, and maintain end-user devices, including OS deployment, system upgrades, and hardware troubleshooting.
Diagnose and resolve software, login, and Active Directory access issues.
Support network and shared printers, including driver configuration and scan-to-email/folder troubleshooting.
Provide first-line ERP support, resolving user access issues and transaction errors while escalating system bugs when necessary (SAP and other business applications).
Manage user accounts, permissions, and email configuration (Google environment).
Log and resolve incidents through a helpdesk system, ensuring SLA compliance and user satisfaction.
Troubleshoot basic network connectivity issues, including LAN, Wi-Fi, DNS, and VPN access.

Requirements

Bachelor’s Degree or HND in Computer Science, Information Technology, Computer Engineering, or a related field.
CompTIA A+.
Microsoft Certified Modern Desktop Administrator and Google Platforms.
ITIL Foundation (for service management environments).
3–5 years of experience in end-user technical support.
Strong troubleshooting skills for laptops, desktops, printers, and scanners.
Hands-on experience with Windows OS installation, configuration, and maintenance.
Experience managing user accounts in Active Directory.
Basic understanding of networking (LAN, Wi-Fi, DNS, VPN).

Application Closing Date
30th September, 2026.

Interested and qualified candidates should send their CV to: careers@sevenup.org using the Job Title as the subject of the email.

Note: Only selected candidates will be contacted.

IT Operations Manager

Overview

Seven Up Bottling Company is hiring · 3 open roles

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