Location: Utako, Abuja (FCT)
Employment Type: Full-time
Job Description
- We are seeking a strategic and results-driven Operations Manager to lead and optimize the company’s overall operations.
- The Operations Manager will drive operational efficiency, service excellence, and revenue growth across all business units, including cleaning, upholstery, and specialized services such as drone cleaning.
Responsibilities
- Develop and execute operational strategies aligned with company goals, growth, and market expansion.
- Oversee daily operations across all service units, ensuring efficiency, quality service delivery, and compliance with SOPs and HSE standards.
- Drive revenue growth through support for sales, client acquisition, and expansion of existing customer relationships.
- Manage customer experience, ensuring high service standards, effective feedback systems, and strong client retention.
- Monitor performance using KPIs, ensuring accountability and continuous improvement across teams.
- Oversee budgets, procurement, and resource allocation to optimize costs and maximize profitability.
- Improve processes and workflows, including adoption of technology and automation where necessary.
- Ensure compliance and manage operational risks, safeguarding company assets and maintaining regulatory standards.
- Lead and develop teams, fostering a culture of professionalism, efficiency, and operational excellence.
- Report on operational performance and strategic progress to the Managing Director.
Requirements
- Minimum of a Bachelor’s Degree (B.Sc.) in Business Administration, Finance, or a related field.
- At least 5 years of proven experience in a management or operations role.
- Preferably with experience in hospitality, cleaning, or facility maintenance sectors.
- Strong background in operations management, financial oversight, and process optimization.
- Proven ability to drive business growth and manage large teams.
- Excellent analytical, leadership, and decision-making skills.
- Strong communication and stakeholder management abilities.
Salary
N250,000 - N350,000 monthly.
Application Closing Date
15th November, 2026.
Interested and qualified candidates should send their CV to: admin@diamondshine.com.ng using the Job Title as the subject of the email.
