Receptionist Wanted — Join a Dynamic Team in Hospitality Now!

Overview

Responsibilities

• Education & Experience:
• Minimum of OND in a relevant field
• 1–3 years of experience in a receptionist, front desk, or customer service position.
• Skills:
• Strong communication and interpersonal skills
• Proficient in Microsoft Office and basic digital tools
• Ability to multitask and maintain organization in a fast-paced environment
• Professional appearance and a customer service-oriented mindset
• Sales or upselling experience is a valuable advantage
• Previous experience in a clinic, spa, or any customer-facing role is preferred.

Requirements

• Welcome and attend to clients in a friendly and professional manner, ensuring a positive first impression.
• Manage appointment bookings, confirmations, and rescheduling efficiently.
• Handle phone calls, WhatsApp inquiries, and walk-in clients with excellent customer service skills.
• Maintain accurate client records and payment tracking to support smooth operations.
• Assist with front desk sales and promote clinic services and packages effectively.
• Coordinate with medical and operations teams to ensure seamless service delivery.
• Keep the reception area clean, organized, and welcoming at all times.
• Support basic administrative tasks and reporting to enhance overall clinic efficiency.