Role Summary
- The Sales Executive is responsible for driving business growth by identifying new business opportunities, generating qualified leads, acquiring new customers, and managing customer relationships.
- The role owns the entire customer lifecyclefrom prospecting and sales through onboarding, account management, renewals, upselling, and cross-selling-to ensure long-term customer value and revenue growth.
Key Responsibilities
Business Development & Prospecting:
- Identify and pursue new business opportunities through cold calling, telemarketing, emails, networking, referrals, events, and digital channels.
- Research target markets, organisations, and decision-makers.
- Generate and qualify leads.
- Build strategic relationships with prospective customers and partners.
Sales & Customer Acquisition:
- Conduct discovery meetings to understand customer needs.
- Present EnrolWeb's products and solutions.
- Prepare quotations, proposals, and commercial offers.
- Negotiate and close new business opportunities.
- Meet assigned revenue and customer acquisition targets.
Account Management:
- Serve as the primary relationship manager for assigned customer accounts.
- Build long-term relationships to ensure customer satisfaction and retention.
- Manage renewals, upselling, and cross-selling opportunities.
- Conduct periodic customer reviews and identify opportunities for account growth.
- Ensure prompt follow-up on customer enquiries and requests.
Pipeline & CRM Management:
- Maintain an active pipeline of qualified opportunities.
- Update all customer interactions and opportunities in the CRM.
- Track prospects from lead through to closed business and ongoing account management.
- Ensure timely follow-up on all opportunities.
Collaboration:
- Work closely with Digital Marketing on lead generation campaigns.
- Coordinate with Service Delivery to ensure smooth customer onboarding and excellent service delivery.
- Work with Finance on quotations, invoicing, and payment follow-up where required.
Reporting:
- Submit weekly reports on:
- Prospecting activities
- Qualified leads generated
- Sales pipeline
- Revenue achieved
- New customers acquired
- Renewals and upsells
- Customer account status
Proposal & Solution Design Support:
- Prepare customer proposals, quotations, and solution presentations in line with customer requirements and company offerings.
- Work with Technical Support, Subscription Management, and Web Development teams to develop accurate scopes of work, implementation plans, and pricing.
- Conduct customer discovery sessions to identify business needs and recommend appropriate solutions.
- Present proposed solutions, value propositions, and project approaches to prospects and customers.
- Ensure all proposals are commercially viable, technically feasible, and aligned with company profitability objectives.
- Follow up on submitted proposals, address customer concerns, and coordinate revisions where necessary.
- Maintain proposal templates, pricing information, and supporting documentation to improve response times and proposal quality.
Requirements
- Candidates should possess a Bachelor's Degree (B.Sc.) or Higher National Diploma (HND) with 3-4 years experience.
Required Skills:
- Strong business development and prospecting skills.
- Excellent communication and presentation skills.
- Relationship-building and customer management skills
- Negotiation and closing skills
- Commercial awareness and business acumen
- Ability to use CRM and sales tools effectively
- Good understanding of technology solutions, including cloud services, Microsoft 365, Zoho, web hosting, domains, website development, and cybersecurity
- Self-motivated, target-driven, and results-oriented
- Strong organisational and time management skills.
Application Closing Date
23rd September, 2026.
Interested and qualified candidates should send their CV to: career@velvot.com using the Job Title as the subject of the email.
