Location: Lekki, by Maruwa, Lagos
Employment Type: Full-time
Industry: Beauty, Skincare & Haircare
Resumption: Immediate.
Job Summary
- Lead the sales team, drive revenue growth, improve sales conversion, and maintain high standards of customer engagement and service delivery.
- The successful candidate will oversee sales performance, coach Sales Representatives, monitor customer communication across digital channels, and strengthen sales processes and accountability.
Key Responsibilities
- Manage, supervise, and coordinate the activities of Sales Representatives to achieve individual and team sales targets.
- Monitor daily sales performance, productivity, customer engagement, and conversion rates.
- Develop and implement strategies to increase sales, recover missed opportunities, and improve customer retention.
- Monitor WhatsApp, Instagram, and other sales channels to ensure prompt, professional, and effective customer communication.
- Ensure consistent customer follow-up and prevent missed, abandoned, or unattended sales enquiries.
- Coach and train Sales Representatives on product knowledge, objection handling, customer engagement, and closing techniques.
- Prepare and submit daily, weekly, and monthly sales performance reports.
- Monitor sales records, customer allocation, and sales attribution to promote accuracy, transparency, and accountability.
- Identify performance gaps, address recurring sales-process issues, and recommend improvements.
- Monitor customer complaints and collaborate with relevant departments to ensure a positive customer experience.
- Ensure compliance with approved sales procedures, customer-service standards, and company policies.
- Hold regular sales meetings, track agreed actions, and provide feedback on team performance to management.
Requirements
- Proven experience in sales management, sales supervision, or a similar leadership role.
- Demonstrated ability to lead a sales team and achieve measurable sales targets.
- Strong communication, negotiation, leadership, and customer relationship management skills.
- Experience managing digital sales channels, particularly WhatsApp and Instagram, is an advantage.
- Excellent reporting, analytical, problem-solving, and organisational skills.
- Strong sense of accountability, initiative, and performance management.
- Ability to work with minimal supervision and deliver results in a fast-paced environment.
- Must be available for immediate resumption.
Salary
N250,000 Net Monthly.
Application Closing Date
Not Specified.
Interested and qualified candidates should send their CV to careershub@elevare.com.ng with "Sales Manager" as the email subject.
Note: Only qualified candidates with relevant sales leadership experience who are available for immediate resumption should apply. Only shortlisted candidates will be contacted.
