Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Reports to: Business Manager/CEO
Job Description
- The Sales Representative is responsible for delivering an exceptional luxury shopping experience while driving sales of premium fragrances.
- The role requires deep product knowledge, refined customer engagement, and the ability to build long-term relationships with clientele.
Key Responsibilities
Sales & Customer Engagement:
- Welcome clients professionally and provide personalized fragrance consultations.
- Understand customer preferences and recommend suitable perfumes and products.
- Drive individual and store sales targets while maintaining luxury service standards.
- Build strong relationships with repeat and VIP clients to encourage loyalty.
- Upsell and cross-sell complementary products where appropriate.
Product Knowledge & Brand Representation
- Demonstrate expert knowledge of fragrance notes, brands, collections, and usage.
- Stay informed about new launches, limited editions, and brand stories.
- Accurately explain pricing, exclusivity, and product value to clients.
- Uphold brand guidelines, grooming, and professional presentation standards.
Store Operations Support
- Assist with daily opening and closing procedures.
- Handle POS transactions accurately and securely.
- Maintain product displays and ensure shelves are well stocked and organized.
- Support inventory checks and report low stock or discrepancies.
- Ensure the sales floor is clean, orderly, and visually appealing at all times.
Customer Service & After-Sales Support
- Address customer inquiries and concerns promptly and professionally.
- Handle exchanges or complaints in line with company policy.
- Follow up with clients for feedback, repeat purchases, and special offers.
- Maintain client records where applicable for personalized service.
Team Collaboration & Compliance
- Work collaboratively with colleagues to meet store objectives.
- Adhere to store policies, procedures, and loss-prevention guidelines.
- Participate in product training, sales meetings, and performance reviews.
Required Skills & Competencies
- HND / BSc in Business Administration, Marketing, Retail Management, or a related field.
- Experience serving high-net-worth or premium clientele is a strong plus
- 1 – 3 years’ experience in retail sales, preferably luxury, beauty, fragrance, or fashion.
- Excellent communication and interpersonal skills.
- Strong sales and persuasion abilities.
- Passion for luxury fragrances, beauty, or fashion.
- High attention to detail and customer sensitivity.
- Ability to multitask in a fast-paced retail environment.
- Professional appearance and refined demeanor.
- Basic POS and cash-handling skills.
Salary
N200,000 / month.
Application Closing Date
30th September, 2026.
Interested and qualified candidates should forward their CVs to: talent@amaniadvisory.com using the position as the subject of the email.