People Business Partner (12 Month Fixed Term)

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

As a dedicated People Business Partner in EMEA, you will serve as a trusted resource and confidant to employees, a strategic consultant to management on employee relations issues, and lead human resources initiatives. You will be empowered to have direct ownership over a variety of projects and work. This role will be based in our London office and is a unique opportunity to bring your people relations experience to a pivotal region for Braze!

Here are some things to expect in your day-to-day:

• Provide guidance and assistance to people managers on a broad range of human resources policies and compliance, practices, and programs
• Execute with full compliance (in partnership with global People leadership and global employment counsel) employee relations tasks, including offboarding, performance management, behavioral investigations, and more
• Act as a thought partner with managers to improve people-related priorities such as coaching and development for employees
• Advise employees by taking a consultative approach to help them enhance their working relationships, plan and execute on their career goals, and be impactful and successful contributors to the Braze team
• Serve as an initial point of contact and intermediary for employees and leaders, and offer advice, counseling, and training on employee relations matters
• Be both an advocate for employees and a champion for the business
• Work hand-in-hand with functional and regional leadership to diagnose organizational design and development needs; increase employee motivation, engagement, productivity, and retention; recommend and implement solutions to continuously build morale; and drive our engaging and exciting culture!
• Partner closely with other People team functions (including Total Rewards, People Systems & Data, People Programs & Strategy, and Workplace Experience) to better the overall employee experience for our employees; this may include evaluating training programs and assisting with training needs for both individuals and teams, analyzing workforce trends utilizing People data, etc.
• Implement people-focused programs that align with Braze’s mission, values, culture, and goals

WHO YOU ARE

You’re a highly-motivated, enthusiastic, and dedicated human resources professional who excels at balancing the needs of the business with the needs of our people. As a key member of our team, you will play a vital role in driving productivity, proactivity, and urgency while taking initiative to keep our stakeholders informed.

Specifically, you have:

• 3-5 years of HR business partner and/or HR generalist experience: preferably within the SaaS tech industry, you possess a strong foundation, understanding and experience with human resources best practices, local employment law and employee relations
• Excellent verbal and written communication: verbal and written communication abilities are paramount, and you thrive in a cross-functional, collaborative environment
• A strategic mindset and proactive attitude: approaching situations and challenges with a strategic mindset, ready to roll up your sleeves to tackle any task no matter how small
• Superb organizational skills: attention to detail and accuracy are second nature to you, enabling you to manage complex tasks efficiently
• Adaptability: experience in ambiguous situations where you can easily juggle multiple tasks while maintaining a high level of performance
• Stakeholder management: a proven track record of working effectively with stakeholders at all levels of the organization, tailoring your approach to foster partnership and achieve the best possible outcomes

If you are passionate about driving HR excellence and making a meaningful impact within a dynamic and fast-paced environment, we want to hear from you!

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

OUR AI-POWERED BRAZE RECRUITMENT PROCESS

At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.

This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.

Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.

Please contact us at talentdata.privacy@braze.com for any requests or questions. To find out more about our hiring process, check out this page.

Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)

Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. A summary of the most recent bias audit results for such tool is available here.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.