About the Role
We are seeking a dedicated Customer Service Representative - On-site - Dubai to provide exceptional support to our customers. The successful candidate will be responsible for assisting customers, addressing inquiries, and ensuring a high level of satisfaction. This role requires excellent communication skills and a positive attitude to effectively manage customer concerns.
Responsibilities
- Respond to customer inquiries via phone, email, or chat.
- Provide accurate information about products and services.
- Resolve customer complaints and issues efficiently.
- Maintain customer records and update information as necessary.
- Follow up with customers to ensure satisfaction.
- Ensure a high level of customer satisfaction at all times.
Requirements
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Basic computer knowledge and proficiency.
- Able to thrive in a fast-paced environment.
- Previous customer service experience is an advantage.
- Fluency in Arabic is preferred.
- Candidate must have valid UAE residency.
Benefits
- Visa Provided.
- Accommodation support.
- Transportation allowances.
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