About the Role
We are seeking detail-oriented and reliable individuals for the position of Email and Chat Support Representative in a pure non-voice environment. This role is perfect for beginners, fresh graduates, or anyone who prefers engaging with customers through chat and email without the need for phone calls. Candidates must have valid UAE residency as Visa sponsorship is not provided.
Responsibilities
- Process booking and reservation requests through online systems.
- Update, modify, or cancel reservations as needed.
- Respond to customer inquiries via chat or email only.
- Ensure all booking details are accurate and complete.
- Follow step-by-step guidelines and company procedures.
- Maintain organized records and data entries.
- Coordinate with internal teams when necessary.
Requirements
- No prior experience required (training will be provided).
- Basic computer skills and ability to navigate online systems.
- Good written communication skills.
- Attention to detail and accuracy.
- Willingness to learn and follow instructions.
- Ability to work independently and manage simple tasks.
Benefits
We offer a supportive working environment with the following benefits:
- Pure non-voice work (no calls involved).
- Beginner-friendly role with comprehensive training.
- Fixed or flexible shifts based on account requirements.
- Opportunity to gain experience in booking and reservation systems.
- Supportive team and clear workflows to enhance productivity.
For more opportunities, check out other jobs in Dubai or explore remote opportunities in the UAE.