F&B Associate Position On-site in Dubai

Dubai, DubaiFull-timeabout 3 hours ago
Customer Service

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Job Description

About the Role

We are seeking a dedicated F&B Associate to join our team in Dubai. This on-site position focuses on providing excellent customer service in the food and beverage sector. You will play a key role in ensuring guests have a memorable dining experience. If you enjoy working in a busy restaurant environment where you will interact with guests and staff frequently, and have a passion for hospitality, this role is for you.

Responsibilities

  • Greet and welcome guests in a friendly manner.
  • Take customer orders and make menu recommendations.
  • Relay orders to the kitchen efficiently.
  • Serve meals and drinks according to established standards.
  • Handle guest inquiries and resolve concerns promptly.
  • Maintain a clean and organized dining area at all times.
  • Collaborate with the kitchen and F&B team to ensure smooth operations.
  • Upsell menu items and promote daily specials.
  • Process customer payments accurately and efficiently.
  • Follow hygiene and safety guidelines consistently.
  • Assist in restocking supplies as needed.
  • Work collaboratively to achieve overall F&B goals.
  • Uphold environmental, health, and safety standards.

Requirements

  • Strong customer service skills to enhance guest satisfaction.
  • Experience in food and beverage service is preferred.
  • Ability to work well in a team-oriented environment.
  • Knowledge of hygiene and safety compliance standards.
  • Fluency in English; Arabic is a plus.
  • Willingness to learn about menu items and specials.
  • Cash handling experience is beneficial.

Benefits

We offer a competitive salary and a supportive work environment. Employees enjoy opportunities for growth and development within the company. You will also receive training on food safety and service excellence. Join us to be part of a dynamic team that values your contributions. For more job opportunities in Dubai, visit our job listings.

We provide visa sponsorship for qualified candidates. If you are ready to take the next step in your career, apply today!

Requirements

  • Strong customer service skills to enhance guest satisfaction.
  • Experience in food and beverage service is preferred.
  • Ability to work well in a team-oriented environment.
  • Knowledge of hygiene and safety compliance standards.
  • Fluency in English; Arabic is a plus.
  • Willingness to learn about menu items and specials.
  • Cash handling experience is beneficial.

Responsibilities

  • Greet and welcome guests in a friendly manner.
  • Take customer orders and make menu recommendations.
  • Relay orders to the kitchen efficiently.
  • Serve meals and drinks according to established standards.
  • Handle guest inquiries and resolve concerns promptly.
  • Maintain a clean and organized dining area at all times.
  • Collaborate with the kitchen and F&B team to ensure smooth operations.
  • Upsell menu items and promote daily specials.
  • Process customer payments accurately and efficiently.
  • Follow hygiene and safety guidelines consistently.
  • Assist in restocking supplies as needed.
  • Work collaboratively to achieve overall F&B goals.
  • Uphold environmental, health, and safety standards.

Statutory benefits (UAE)

  • Wage Protection System (WPS)

    Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).

  • End-of-Service Gratuity (EOSB)

    21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.

  • Annual leave

    Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).

  • Sick leave

    Up to 90 days per year on a structured paid/unpaid schedule once probation completes.

  • Health insurance

    Mandatory employer-provided coverage in Dubai and Abu Dhabi.

Frequently asked questions

Where is this role based?

Based in Dubai, Dubai.

How do I apply?

Apply via the employer's career site (link on this page).

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