General Virtual Assistant - 100% Remote - Philippines

Philippines, Central LuzonRemoteFull-timeabout 2 months ago
Administrative

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Job Description

About the Role

This is a fully remote position for a General Virtual Assistant based in the Philippines. In this role, you will provide essential support to clients, ensuring smooth operations that contribute to overall business success. Ideal candidates are proactive, detail-oriented, and ready to take on meaningful tasks.

Responsibilities

  • Deliver exceptional customer support through phone, email, and written communication.
  • Manage client interactions professionally and efficiently.
  • Perform essential administrative tasks including accounts receivable, accounts payable, work order processing, and document preparation.
  • Organize inboxes, calendars, and files, ensuring all tasks are completed accurately and efficiently.
  • Assist with basic marketing initiatives and support social media management activities.
  • Adhere to client-specific Standard Operating Procedures (SOPs) consistently.
  • Provide accurate data, updates, and reports to the leadership team while collaborating with various departments.
  • Demonstrate adaptability by performing additional tasks as assigned.

Requirements

  • Strong English communication skills (spoken and written) with a clear, neutral American accent.
  • Willingness to undergo background checks.
  • Ability to work independently in a quiet home office environment.
  • Availability to work the graveyard shift to cater to US-based clients.
  • Reliable internet connection (minimum 10 Mbps) with a backup.
  • Stable electricity supply with appropriate power backup.
  • Technical specifications: RAM of 8 GB to 16 GB or higher; Intel Core i5 (8th generation or higher) or AMD Ryzen 5 or equivalent processor; Operating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe).

Benefits

This role offers the flexibility of remote work, allowing you to balance your professional and personal life effectively. You will also gain valuable experience in supporting diverse clients and enhancing your skills in a dynamic work environment. Explore other remote opportunities in the Philippines and grow your career!

Visa sponsorship is not provided; candidates must have valid residency in the Philippines.

Requirements

  • Strong English communication skills (spoken and written) with a clear, neutral American accent.
  • Willingness to undergo background checks.
  • Ability to work independently in a quiet home office environment.
  • Availability to work the graveyard shift to cater to US-based clients.
  • Reliable internet connection (minimum 10 Mbps) with a backup.
  • Stable electricity supply with appropriate power backup.
  • Technical specifications: RAM of 8 GB to 16 GB or higher; Intel Core i5 (8th generation or higher) or AMD Ryzen 5 or equivalent processor; Operating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe).

Responsibilities

  • Deliver exceptional customer support through phone, email, and written communication.
  • Manage client interactions professionally and efficiently.
  • Perform essential administrative tasks including accounts receivable, accounts payable, work order processing, and document preparation.
  • Organize inboxes, calendars, and files, ensuring all tasks are completed accurately and efficiently.
  • Assist with basic marketing initiatives and support social media management activities.
  • Adhere to client-specific Standard Operating Procedures (SOPs) consistently.
  • Provide accurate data, updates, and reports to the leadership team while collaborating with various departments.
  • Demonstrate adaptability by performing additional tasks as assigned.

Statutory benefits (Philippines)

  • 13th-month pay

    Mandatory under PD 851: equivalent to one month's basic salary, paid no later than 24 December each year.

  • Service Incentive Leave

    Five days of paid leave per year after one year of service.

  • Mandatory contributions

    Employer must contribute to SSS, PhilHealth, and Pag-IBIG on the employee's behalf.

Frequently asked questions

Is this role remote?

Yes — this role is fully remote.

How do I apply?

Apply via the employer's career site (link on this page).

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