As a Guest Experience Expert in Al Ain, you will play a vital role in ensuring guests have a memorable stay. Your focus will be on delivering exceptional customer service and addressing any needs that arise during their visit. This position requires strong communication skills and a commitment to problem-solving. If you are passionate about enhancing guest experiences, we encourage you to apply.
Joining our team offers numerous benefits, including competitive pay and opportunities for growth. You will receive training to enhance your skills and knowledge in guest services. Additionally, we provide a supportive work environment where your contributions are valued. For more information on our company culture, visit our company page.
We are committed to supporting our employees and providing a fulfilling work experience. If you are interested in exploring other roles, check our job listings.
Wage Protection System (WPS)
Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).
End-of-Service Gratuity (EOSB)
21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.
Annual leave
Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).
Sick leave
Up to 90 days per year on a structured paid/unpaid schedule once probation completes.
Health insurance
Mandatory employer-provided coverage in Dubai and Abu Dhabi.
Based in Al Ain, Abu Dhabi.
Apply via the employer's career site (link on this page).
Submit your application now and track its progress