Junior Customer Service Support Specialist - On-site in Makati

About the Role

We are looking for a Junior Customer Service Support Specialist to join our team in Makati. This role involves providing essential support to our clients by processing orders and ensuring smooth communication. You will work on-site, collaborating with a dedicated team to enhance customer satisfaction. If you have experience with the SAP Order Entry Process and strong communication skills, we encourage you to apply.

In this position, you will engage directly with customers to address their needs. Your attention to detail will help in managing orders efficiently. For more information about similar roles, check our remote job listings.

Responsibilities

• Process client orders in SAP via email and web.
• Generate SAP and Excel reports to track orders on hold.
• Track orders from warehouses to customers for timely delivery.
• Oversee returns processing to ensure customer satisfaction.
• Provide support to customers and sales teams as needed.

Requirements

• Bachelor's Degree in any field is required.
• At least one year of experience with SAP Order Entry Process.
• Detail-oriented approach to managing tasks effectively.
• Customer-service oriented mindset to assist clients.

Benefits

We offer a supportive work environment with opportunities for growth. Enjoy a balanced work-life with weekends off. You will receive health maintenance organization (HMO) benefits to ensure your well-being. For more details on salary expectations, visit our salary page.

Join us in Makati and be part of a team that values your contributions. Apply now to start your journey with us!

• Bachelor's Degree in any field is required.
• At least one year of experience with SAP Order Entry Process.
• Detail-oriented approach to managing tasks effectively.
• Customer-service oriented mindset to assist clients.

• Process client orders in SAP via email and web.
• Generate SAP and Excel reports to track orders on hold.
• Track orders from warehouses to customers for timely delivery.
• Oversee returns processing to ensure customer satisfaction.
• Provide support to customers and sales teams as needed.