Junior Front Desk Officer - On-site in UAE

Dubai, DubaiFull-timeabout 3 hours ago
Customer Service

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Job Description

About the Role

We are seeking a Junior Front Desk Officer to join our team in the UAE. This role is essential as you will be the first point of contact for visitors and clients. Your communication and organizational skills will be key in ensuring a welcoming atmosphere. You will handle various administrative tasks to support our daily operations. If you are looking for a role that combines customer service with administrative duties, this position is for you.

Responsibilities

  • Manage the front desk reception area to create a welcoming environment for visitors.
  • Greet and assist visitors, ensuring they are directed to the appropriate personnel.
  • Provide clerical support to enhance office efficiency and workflow.
  • Operate the switchboard and manage incoming and outgoing mail.
  • Ensure office security by adhering to established safety protocols.

Requirements

  • High School Diploma or equivalent qualification.
  • Minimum of 1 year of relevant experience in a similar role.
  • Strong communication skills to interact effectively with visitors.
  • Excellent organizational skills to manage multiple tasks efficiently.
  • Attention to detail to ensure accuracy in all tasks.
  • Ability to manage time effectively to meet deadlines.

Benefits

Joining our team comes with several benefits, including opportunities for professional growth and development. You will gain valuable experience in a dynamic environment. We also offer a supportive workplace culture that values teamwork and collaboration. For more information about our company and other roles, visit our job listings.

We encourage applicants who are fluent in Arabic, as this will enhance communication with our diverse clientele. If you are ready to take the next step in your career, apply today!

Requirements

  • High School Diploma or equivalent qualification.
  • Minimum of 1 year of relevant experience in a similar role.
  • Strong communication skills to interact effectively with visitors.
  • Excellent organizational skills to manage multiple tasks efficiently.
  • Attention to detail to ensure accuracy in all tasks.
  • Ability to manage time effectively to meet deadlines.

Responsibilities

  • Manage the front desk reception area to create a welcoming environment for visitors.
  • Greet and assist visitors, ensuring they are directed to the appropriate personnel.
  • Provide clerical support to enhance office efficiency and workflow.
  • Operate the switchboard and manage incoming and outgoing mail.
  • Ensure office security by adhering to established safety protocols.

Statutory benefits (UAE)

  • Wage Protection System (WPS)

    Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).

  • End-of-Service Gratuity (EOSB)

    21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.

  • Annual leave

    Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).

  • Sick leave

    Up to 90 days per year on a structured paid/unpaid schedule once probation completes.

  • Health insurance

    Mandatory employer-provided coverage in Dubai and Abu Dhabi.

Frequently asked questions

Where is this role based?

Based in Dubai, Dubai.

How do I apply?

Apply via the employer's career site (link on this page).

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