Junior Healthcare Customer Service Representative - On-site in Dumaguete

About the Role

We are looking for a Junior Healthcare Customer Service Representative to join our team in Dumaguete. In this role, you will assist customers with their healthcare inquiries. You will provide support and solutions to ensure customer satisfaction. This position is on-site, allowing you to engage directly with clients and colleagues.

As a Junior Healthcare Customer Service Representative, you will need to have a strong background in customer service. Your ability to resolve issues quickly will be essential. If you are passionate about helping others and have the required skills, we encourage you to apply. For more opportunities, check our remote jobs.

Responsibilities

• Resolve escalated calls from customers to ensure their concerns are addressed.
• Provide accurate answers to customer inquiries to help them resolve their issues.
• Document customer interactions to maintain accurate records.
• Collaborate with team members to improve service delivery.

Requirements

• Have customer service experience to assist clients effectively.
• Be a high school graduate or have an equivalent qualification.
• Possess product knowledge to provide accurate information.
• Have computer experience to navigate systems efficiently.

Benefits

We offer a competitive salary and opportunities for growth within the company. You will enjoy a supportive work environment that values work-life balance. Additionally, we provide health maintenance organization (HMO) benefits to ensure your well-being. For more details on salaries, visit our salaries page.

Join us in making a difference in healthcare customer service. If you are ready to take the next step in your career, apply today!

• Have customer service experience to assist clients effectively.
• Be a high school graduate or have an equivalent qualification.
• Possess product knowledge to provide accurate information.
• Have computer experience to navigate systems efficiently.

• Resolve escalated calls from customers to ensure their concerns are addressed.
• Provide accurate answers to customer inquiries to help them resolve their issues.
• Document customer interactions to maintain accurate records.
• Collaborate with team members to improve service delivery.