Junior Online Assistant - On-site in Valenzuela

About the Role

We are seeking a Junior Online Assistant to join our team in Valenzuela, National Capital Region (NCR). This role is onsite and requires a commitment to a fixed weekday schedule. As a Junior Online Assistant, you will play a vital role in managing travel bookings and providing exceptional service to our customers. If you have experience with GDS tools and strong English communication skills, we encourage you to apply.

Responsibilities

• Manage travel bookings, rebookings, cancellations, and itinerary updates effectively.
• Use GDS platforms (Amadeus, Sabre, Galileo) accurately for all transactions.
• Respond to customer inquiries through non-voice channels like chat and email.
• Ensure records and booking details are updated and accurate at all times.
• Deliver high-quality service that meets both customer and company standards.

Requirements

• At least 1 year of hands-on experience with GDS tools.
• High School graduate (K-12), college level, or college graduate.
• Strong English communication skills, both written and verbal.
• High attention to detail and effective problem-solving skills.
• Willingness to work onsite on a fixed weekday schedule.

Benefits

Joining our team comes with several benefits, including a supportive work environment and opportunities for growth. We value work-life balance and offer a fixed weekday schedule, allowing you to enjoy your weekends. Additionally, we provide health maintenance organization (HMO) benefits to ensure your well-being. For more information on our company culture and values, visit our company page.

If you are looking for a role that offers stability and a chance to develop your skills, consider applying for this position. Explore more about our job openings in the remote jobs section.

• At least 1 year of hands-on experience with GDS tools.
• High School graduate (K-12), college level, or college graduate.
• Strong English communication skills, both written and verbal.
• High attention to detail and effective problem-solving skills.
• Willingness to work onsite on a fixed weekday schedule.

• Manage travel bookings, rebookings, cancellations, and itinerary updates effectively.
• Use GDS platforms (Amadeus, Sabre, Galileo) accurately for all transactions.
• Respond to customer inquiries through non-voice channels like chat and email.
• Ensure records and booking details are updated and accurate at all times.
• Deliver high-quality service that meets both customer and company standards.