Junior Operations Associate - On-site in Abu Dhabi

Abu Dhabi, Abu DhabiFull-timeabout 4 hours ago
Operations & Logistics

Job Description

About the Role

We are looking for a Junior Operations Associate to join our team in Abu Dhabi. This on-site role focuses on providing excellent customer service and ensuring a safe environment for all guests. You will work closely with your team to manage daily operations and enhance guest experiences. If you are passionate about teamwork and customer satisfaction, this position is for you. For more opportunities, check our Dubai job listings.

Responsibilities

  • Welcome guests warmly and professionally to create a positive first impression.
  • Ensure safety checks are performed and rules are followed at all times.
  • Operate ride controls effectively and manage guest queues efficiently.
  • Record daily performance metrics to track operational success.
  • Lead teams during emergencies to ensure guest safety and compliance.
  • Promote a clean and welcoming environment for all visitors.

Requirements

  • No formal qualifications required; higher secondary education preferred.
  • Fluency in English is essential for effective communication.
  • Exceptional customer service skills to enhance guest experiences.
  • Dynamic and outgoing personality to engage with guests.
  • Flexibility to manage high-pressure situations effectively.
  • Arabic language proficiency is a plus but not mandatory.

Benefits

Joining our team offers numerous benefits, including opportunities for growth and development. You will gain valuable experience in operations and customer service. We also provide a supportive work environment where teamwork is encouraged. For more details on salaries and benefits, visit our salaries page.

If you are ready to take the next step in your career, apply now!

Requirements

  • No formal qualifications required; higher secondary education preferred.
  • Fluency in English is essential for effective communication.
  • Exceptional customer service skills to enhance guest experiences.
  • Dynamic and outgoing personality to engage with guests.
  • Flexibility to manage high-pressure situations effectively.
  • Arabic language proficiency is a plus but not mandatory.

Responsibilities

  • Welcome guests warmly and professionally to create a positive first impression.
  • Ensure safety checks are performed and rules are followed at all times.
  • Operate ride controls effectively and manage guest queues efficiently.
  • Record daily performance metrics to track operational success.
  • Lead teams during emergencies to ensure guest safety and compliance.
  • Promote a clean and welcoming environment for all visitors.

Statutory benefits (UAE)

  • Wage Protection System (WPS)

    Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).

  • End-of-Service Gratuity (EOSB)

    21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.

  • Annual leave

    Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).

  • Sick leave

    Up to 90 days per year on a structured paid/unpaid schedule once probation completes.

  • Health insurance

    Mandatory employer-provided coverage in Dubai and Abu Dhabi.

Frequently asked questions

Where is this role based?

Based in Abu Dhabi, Abu Dhabi.

How do I apply?

Apply via the employer's career site (link on this page).

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