Junior Receptionist – 5-Star Hotel, Dubai

About the Role

Join our prestigious 5-star hotel in Dubai as a Junior Receptionist. This is a full-time, onsite position. You will work in a dynamic environment, welcoming guests and providing excellent customer service. Your shift pattern will typically include 8-hour shifts, with opportunities for overtime during peak seasons.

As a Junior Receptionist, you will be the first point of contact for our guests. Your role is crucial in ensuring a positive experience from the moment they arrive. You will also assist with various administrative tasks to support the Front of House team.

Responsibilities

• Greet guests within 30 seconds of arrival.
• Provide information on hotel services and local attractions.
• Respond courteously to phone calls and direct them appropriately.
• Maintain a database of callers and visitors for marketing purposes.
• Complete administrative tasks to support the Front of House team.
• Follow hotel policies and procedures at all times.
• Attend staff meetings and participate in team activities.

Requirements

• Minimum one year experience in a receptionist or customer service role.
• Strong communication skills in English (B2 level).
• Ability to work in a diverse environment.
• Proficiency in Microsoft Office and computer skills.

Benefits

We offer a competitive salary, along with a service charge that can significantly boost your earnings through tips. Meals are provided during your shifts, ensuring you stay energized throughout the day. Accommodation is available, making your transition to Dubai easier.

We also provide a visa to work in the UAE, along with a flight allowance to help with your relocation. Enjoy regular days off to recharge, and take advantage of growth opportunities within our hotel chain. We believe in nurturing talent and promoting from within.

If you're interested in a rewarding career in hospitality, check out our hospitality job listings or explore other roles in Dubai.

• Minimum one year experience in a receptionist role.
• Experience in a 5-star hotel preferred.
• Strong English communication skills.
• Familiarity with Microsoft Office.

• Greet guests within 30 seconds of arrival.
• Provide information on hotel services and attractions.
• Respond courteously to phone calls.
• Maintain a database of visitors for marketing.
• Complete administrative tasks for the Front of House.
• Follow hotel policies and procedures.