Junior Receptionist On-site in Dubai

Dubai, DubaiFull-time1 day ago
Customer Service

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Job Description

About the Role

We are seeking a Junior Receptionist to join our team in Dubai. This role is essential for ensuring a welcoming environment for our clients and their pets. As a Junior Receptionist, you will be the first point of contact for pet owners, providing them with assistance and support. Fluency in both Arabic and English is required to effectively communicate with our diverse clientele. If you are passionate about customer service and enjoy working in a busy clinic where you will handle multiple tasks, this position could be a great fit for you. For more job opportunities in Dubai, visit our job listings.

Responsibilities

  • Greet and assist pet owners in a professional and caring manner.
  • Manage appointment scheduling and follow-ups to ensure smooth operations.
  • Handle phone calls, messages, and clinic inquiries promptly.
  • Coordinate with veterinarians and support staff to facilitate care.
  • Maintain accurate client and pet records for efficient service.

Requirements

  • Fluent in Arabic and English for effective communication.
  • Strong communication skills to interact with clients and staff.
  • Ability to manage appointments and ensure timely follow-ups.
  • Customer service skills to provide a positive experience.
  • Experience in front desk operations is preferred.

Benefits

Joining our team offers various benefits, including a supportive work environment and opportunities for professional growth. You will gain valuable experience in a veterinary clinic setting, enhancing your skills in customer service and office management. Additionally, we provide training to help you succeed in your role. For more information about salaries in the UAE, check our salary guide.

We also offer visa sponsorship for qualified candidates. If you are interested in this position, please apply today!

Requirements

  • Fluent in Arabic and English for effective communication.
  • Strong communication skills to interact with clients and staff.
  • Ability to manage appointments and ensure timely follow-ups.
  • Customer service skills to provide a positive experience.
  • Experience in front desk operations is preferred.

Responsibilities

  • Greet and assist pet owners in a professional and caring manner.
  • Manage appointment scheduling and follow-ups to ensure smooth operations.
  • Handle phone calls, messages, and clinic inquiries promptly.
  • Coordinate with veterinarians and support staff to facilitate care.
  • Maintain accurate client and pet records for efficient service.

Statutory benefits (UAE)

  • Wage Protection System (WPS)

    Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).

  • End-of-Service Gratuity (EOSB)

    21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.

  • Annual leave

    Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).

  • Sick leave

    Up to 90 days per year on a structured paid/unpaid schedule once probation completes.

  • Health insurance

    Mandatory employer-provided coverage in Dubai and Abu Dhabi.

Frequently asked questions

Where is this role based?

Based in Dubai, Dubai.

How do I apply?

Apply via the employer's career site (link on this page).

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