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Job Description
About the Role
We are seeking a Mid-Level Account Manager to join our dynamic team in Dubai. This hybrid role requires a proactive individual who can manage a portfolio of restaurant partners effectively. The ideal candidate will leverage their analytical skills and experience in account management to drive partner success. If you have a passion for building relationships and improving business performance, this opportunity is for you.
Responsibilities
- Manage a portfolio of restaurant partners to ensure their success and satisfaction.
- Drive partners' performance through regular business reviews and actionable data insights.
- Collaborate with Operations, Marketing, and Product teams to enhance partner experience.
- Identify and resolve partner concerns quickly to maintain strong relationships.
- Monitor and analyze partner performance metrics to inform strategic decisions.
- Support onboarding and training of new partners for smooth integration.
- Advocate for partner needs to align services with their goals.
Requirements
- 2-4 years of experience in account management or similar roles.
- Proven track record of managing external stakeholders effectively.
- Strong analytical skills to interpret data and drive decisions.
- Excellent interpersonal and communication skills for effective collaboration.
- Bachelor's degree in Business, Economics, or a related field.
Benefits
Joining our team comes with several benefits, including competitive salary packages, opportunities for professional development, and a supportive work environment. You will also have the chance to work in a hybrid format, allowing for a balance between remote and in-office work. For more information on our company culture and values, visit our company page.
We also offer comprehensive health benefits and a vibrant workplace that encourages innovation and collaboration. If you are ready to take the next step in your career, explore our current job openings and apply today!
Requirements
- 2-4 years of experience in account management or similar roles.
- Proven track record of managing external stakeholders effectively.
- Strong analytical skills to interpret data and drive decisions.
- Excellent interpersonal and communication skills for effective collaboration.
Responsibilities
- Manage a portfolio of restaurant partners to ensure their success and satisfaction.
- Drive partners' performance through regular business reviews and actionable data insights.
- Collaborate with Operations, Marketing, and Product teams to enhance partner experience.
- Identify and resolve partner concerns quickly to maintain strong relationships.
- Monitor and analyze partner performance metrics to inform strategic decisions.
- Support onboarding and training of new partners for smooth integration.
- Advocate for partner needs to align services with their goals.
Statutory benefits (UAE)
Wage Protection System (WPS)
Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).
End-of-Service Gratuity (EOSB)
21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.
Annual leave
Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).
Sick leave
Up to 90 days per year on a structured paid/unpaid schedule once probation completes.
Health insurance
Mandatory employer-provided coverage in Dubai and Abu Dhabi.
Frequently asked questions
Where is this role based?⌃
Based in Dubai, Dubai.
How do I apply?⌃
Apply via the employer's career site (link on this page).
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