Mid-Level Night Manager On-site in Dubai

Dubai, DubaiFull-timeabout 3 hours ago
Customer Service

Explore related job listings

Job Description

About the Role

We are looking for a Mid-Level Night Manager to join our team in Dubai. This role involves overseeing night operations at our establishment. You will ensure that guests receive excellent service during their stay. You will also supervise the front desk team and manage guest interactions effectively.

As a Night Manager, you will assist in daily operations and maintain a welcoming environment. Your role is crucial in ensuring smooth check-in and check-out processes. You will also handle any guest complaints or issues that arise during the night.

Responsibilities

  • Assist the Front Office Manager with daily tasks to ensure smooth operations.
  • Supervise front office staff to maintain high service standards.
  • Ensure efficient check-in and check-out processes for all guests.
  • Handle guest complaints and resolve disputes promptly.
  • Communicate business objectives clearly to all employees.

Requirements

  • High school diploma or GED is required.
  • Two years of experience in guest services or a related field.
  • A two-year degree in a relevant field is acceptable without experience.
  • Fluency in English is required; Arabic is a plus.

Benefits

We offer a competitive salary and benefits package. You will gain valuable experience in the hospitality industry. Our team values professional growth and development. We encourage you to explore other job opportunities within our company.

Join us for a fulfilling career in hospitality. Enjoy a supportive work environment and the chance to make a difference in guests' experiences. Explore our salary information to understand your earning potential.

Requirements

  • High school diploma or GED is required.
  • Two years of experience in guest services or a related field.
  • A two-year degree in a relevant field is acceptable without experience.
  • Fluency in English is required; Arabic is a plus.

Responsibilities

  • Assist the Front Office Manager with daily tasks to ensure smooth operations.
  • Supervise front office staff to maintain high service standards.
  • Ensure efficient check-in and check-out processes for all guests.
  • Handle guest complaints and resolve disputes promptly.
  • Communicate business objectives clearly to all employees.

Statutory benefits (UAE)

  • Wage Protection System (WPS)

    Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).

  • End-of-Service Gratuity (EOSB)

    21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.

  • Annual leave

    Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).

  • Sick leave

    Up to 90 days per year on a structured paid/unpaid schedule once probation completes.

  • Health insurance

    Mandatory employer-provided coverage in Dubai and Abu Dhabi.

Frequently asked questions

Where is this role based?

Based in Dubai, Dubai.

How do I apply?

Apply via the employer's career site (link on this page).

Salary Insights

Ready to Apply?

Submit your application now and track its progress

Similar Jobs