On-site Retail Specialist in UAE

Dubai, DubaiPart-timeabout 3 hours ago
Marketing & Sales

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Job Description

About the Role

As an On-site Retail Specialist in the UAE, you will play a vital role in delivering exceptional service to customers. Your primary focus will be to enhance the customer experience by providing in-depth knowledge of Apple products and services. This position requires a commitment to teamwork and a passion for technology. You will be working in a dynamic environment, where your adaptability and communication skills will be essential.

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Responsibilities

  • Deliver excellent service to Apple customers, ensuring satisfaction and loyalty.
  • Understand and stay updated on Apple’s products and services to assist customers effectively.
  • Support peers by sharing knowledge and insights to foster a collaborative environment.
  • Maintain accuracy in transactions and follow company guidelines for service.
  • Contribute to an inclusive environment that welcomes diverse perspectives.

Requirements

  • Availability to work nights, weekends, and public holidays as needed.
  • Demonstrate knowledge of Apple products and services to provide tailored solutions.
  • Personalize customer interactions based on individual needs and preferences.
  • Exhibit strong communication skills to engage effectively with customers.

Benefits

Working as a Retail Specialist offers numerous benefits, including opportunities for professional growth and development. You will be part of a supportive team that values collaboration and innovation. Additionally, you will gain hands-on experience with cutting-edge technology in a fast-paced environment.

For more information on salaries and benefits, check our salary guide.

Join us to make a difference in the retail landscape while enjoying a fulfilling career.

Requirements

  • Availability to work nights, weekends, and public holidays as needed.
  • Demonstrate knowledge of Apple products and services to provide tailored solutions.
  • Personalize customer interactions based on individual needs and preferences.
  • Exhibit strong communication skills to engage effectively with customers.

Responsibilities

  • Deliver excellent service to Apple customers, ensuring satisfaction and loyalty.
  • Understand and stay updated on Apple’s products and services to assist customers effectively.
  • Support peers by sharing knowledge and insights to foster a collaborative environment.
  • Maintain accuracy in transactions and follow company guidelines for service.
  • Contribute to an inclusive environment that welcomes diverse perspectives.

Statutory benefits (UAE)

  • Wage Protection System (WPS)

    Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).

  • End-of-Service Gratuity (EOSB)

    21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.

  • Annual leave

    Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).

  • Sick leave

    Up to 90 days per year on a structured paid/unpaid schedule once probation completes.

  • Health insurance

    Mandatory employer-provided coverage in Dubai and Abu Dhabi.

Frequently asked questions

Where is this role based?

Based in Dubai, Dubai.

How do I apply?

Apply via the employer's career site (link on this page).

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