Senior Collections Specialist On-site in Pasig

About the Role

We are seeking a Senior Collections Specialist to join our team in Pasig, National Capital Region (NCR). This is an onsite position, and you will work during the midshift. As a key player in our finance department, you will manage customer accounts and ensure timely collections. Your attention to detail and results-driven mindset will be essential in achieving our financial goals.

In this role, you will engage with customers through various channels to resolve disputes and queries. If you are passionate about finance and customer service, we encourage you to apply now.

Responsibilities

• Manage and collect outstanding customer accounts effectively.
• Engage with customers via telephone and email to address their needs.
• Assist in resolving disputes or queries raised by customers promptly.
• Update the Getpaid tool based on customer interactions and feedback.
• Collaborate with analysts to exceed portfolio targets consistently.

Requirements

• Willingness to work onsite in Pasig City.
• Amenable to working during the midshift hours.
• Experience with collection processes and accounting tasks.
• Detail-oriented approach to managing customer accounts.
• Results-driven attitude to meet and exceed targets.

Benefits

We offer a competitive salary and a supportive work environment. You will enjoy work-life balance with weekends off. Additionally, our team values professional growth and development. We provide opportunities for training and advancement within the company. Join us to make a difference in our customers' experiences and your career.

For more information about our company culture and other job openings, visit our careers page.

• Willingness to work onsite in Pasig City.
• Amenable to working during the midshift hours.
• Experience with collection processes and accounting tasks.
• Detail-oriented approach to managing customer accounts.
• Results-driven attitude to meet and exceed targets.

• Manage and collect outstanding customer accounts effectively.
• Engage with customers via telephone and email to address their needs.
• Assist in resolving disputes or queries raised by customers promptly.
• Update the Getpaid tool based on customer interactions and feedback.
• Collaborate with analysts to exceed portfolio targets consistently.