We are recruiting to fill the position below:
Job Title: Travel Sales Officer - Holiday / Holiday Sports
Location: Lagos
Job Description
- The ideal candidate will be passionate about travel, highly commercially minded, confident dealing with customers, and capable of turning travel inquiries into confirmed bookings and revenue.
- This is a sales and business-development-oriented position for someone who enjoys selling experiences, building customer relationships, generating leads, and closing deals.
Key Responsibilities
Sales & Business Development:
- Generate and convert leads for Holidey and HolideySports travel products.
- Respond promptly to inquiries through WhatsApp, telephone, email, social media, and other digital channels.
- Understand customer requirements and recommend suitable holiday, group, sports, and destination packages.
- Prepare and present professional quotations, itineraries, proposals, and package options.
- Follow up consistently on quotations and prospective customers to maximise conversion.
- Close sales and achieve assigned monthly revenue and booking targets.
- Upsell and cross-sell flights, hotels, transfers, tours, insurance, visa assistance, and other travel services.
- Develop repeat business and generate referrals from existing customers.
Holiday Sales:
- Promote and sell international and domestic holiday packages.
- Sell family holidays, couple getaways, group holidays, luxury escapes, beach holidays, city breaks, and seasonal packages.
- Promote destination campaigns and special offers.
- Assist customers in selecting destinations, hotels, activities, and travel experiences within their budget.
- Develop and maintain relationships with leisure travellers, families, groups, corporate clients, and other customer segments.
HolidaySports Sales:
- Promote travel packages around major sporting events and tournaments.
- Sell sports travel packages covering flights, accommodation, match/event access where applicable, transfers, tours, and other travel services.
- Engage football fans, sports enthusiasts, supporter groups, clubs, corporate groups, and event travellers.
- Identify upcoming sporting events that present opportunities for travel packages.
- Build and maintain a database of sports-travel prospects and customers.
- Support campaigns around major football, basketball, tennis, motorsport, and other international sporting events.
- Develop group and fan-travel opportunities around major sporting occasions.
Customer Relationship Management:
- Build strong relationships with customers from initial inquiry through post-travel follow-up.
- Maintain accurate records of leads, quotations, bookings, payments, and customer interactions.
- Follow up with previous customers to generate repeat holiday and sports-travel bookings.
- Handle customer questions and concerns professionally.
- Ensure customers receive accurate information regarding destinations, travel requirements, package inclusions, and booking conditions.
Marketing & Lead Generation:
- Actively promote Holidey and HolideySports products through WhatsApp, social media, email, referrals, and other channels.
- Work with the marketing team to promote seasonal campaigns, destination offers, sports events, and travel deals.
- Identify new customer segments and sales opportunities.
- Monitor competitor packages, pricing, destinations, and promotional activities.
- Provide feedback on customer demand and emerging travel trends.
Requirements & Qualifications
- Bachelor’s Degree or HND in:
- Marketing
- Business Administration
- Travel & Tourism
- Hospitality Management
- Mass Communication
- Or a related discipline.
- 1–3 years' experience in travel sales, tourism, hospitality, leisure, events, or a related sales environment.
- Experience selling holiday packages, international travel, group travel, or sports/event travel is highly desirable.
- Experience working with high-value customers or group bookings is an advantage.
- Strong interest and knowledge of international destinations and major sporting events is an advantage.
Required Skills:
- Strong sales, negotiation, persuasion, and closing skills.
- Excellent communication and interpersonal skills.
- Strong customer relationship management ability.
- Excellent follow-up and lead-conversion skills.
- Ability to sell based on customer needs rather than simply quoting prices.
- Ability to prepare professional quotations and travel proposals.
- Strong WhatsApp and social-media sales skills.
- Good knowledge of travel products and destinations.
- Commercial awareness and ability to identify upselling opportunities.
- Strong organisational and attention-to-detail skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office and CRM/online sales tools.
- Ability to work under pressure and consistently meet sales targets.
Application Closing Date
Not Specified.
Interested and qualified candidates should send their CV to: hr@1860travels.com using the Job Title as the subject of the email.
