Job Title: Account Manager
Location: Abuja (FCT)
Employment Type: Full-time
Role Overview
- The Account Manager will serve as the primary point of contact for OneVERIFY’s clients, managing client relationships, ensuring satisfaction, and driving adoption of our digital identity and verification solutions.
- This role requires a client-focused professional with strong communication, project management, and problem-solving skills to support growth, retention, and operational success.
Key Responsibilities
Client Relationship Management:
- Serve as the primary liaison between clients and internal teams.
- Build and maintain strong, long-term relationships with key clients.
- Understand client needs, anticipate challenges, and provide proactive solutions.
Account Planning & Strategy:
- Develop and execute account plans to ensure successful project delivery and client satisfaction.
- Identify opportunities for account growth and expansion of services.
- Collaborate with business development and product teams to align client goals with company offerings.
Project & Performance Oversight:
- Monitor client projects from initiation to completion, ensuring timelines, quality, and budgets are met.
- Coordinate with internal teams to address client requests, troubleshoot issues, and ensure seamless service delivery.
- Track account performance metrics and provide regular updates to leadership and clients.
Contract & Compliance Management:
- Ensure contractual obligations are met and manage renewals or amendments.Support compliance with regulatory requirements for identity verification, data privacy, and security.
Reporting & Analytics:
- Prepare and present account reports, dashboards, and performance summaries.
- Use data insights to drive account strategy and improve client satisfaction.
Required Qualifications
- Bachelor’s Degree in Business Administration, Marketing, Finance, or a related field.
- Minimum of 5 years’ experience in account management, client relations, or customer success, preferably in tech, fintech, or SaaS companies.
- Strong knowledge of digital platforms, client lifecycle management, and customer success principles.
- Excellent communication, negotiation, and interpersonal skills.
- Strong organizational and project management capabilities.
Preferred Skills / Nice to Have:
- Experience working with digital identity, verification platforms, or RegTech solutions.Knowledge of Nigerian regulatory frameworks for identity, KYC, and data protection.
- Experience with CRM systems and account analytics tools.
- Ability to manage multiple high-value clients and projects simultaneously.
Application Closing Date
30th September, 2026.
Interested and qualified candidates should send their Resume to: careers@oneverify.ng using the Job Title as the subject of the email.
