Location: Ikeja, Lagos
Employment Type: Full-time
Summary
- The BSS Engineer will be responsible for the field operation, maintenance, troubleshooting, fault restoration, installation, commissioning, and deployment of RAN, Microwave (MW), transmission, and associated telecom equipment.
- The role requires strong hands-on troubleshooting skills, the ability to isolate and resolve technical faults independently, and the flexibility to work at field sites, including during critical outages and outside normal working hours.
Key Responsibilities
RAN / eNodeB Fault Management:
- Troubleshoot and restore eNodeB/RAN faults at telecom sites.
- Diagnose BTS, BBU, RRU/RRH, CPRI/eCPRI, S1 connectivity, transmission interface, and cell outage issues.
- Use equipment alarms, indicators, OSS/NMS information, and field diagnostics to identify faults.
- Perform hardware replacement, configuration checks, and post-restoration testing.
- Confirm service recovery with the NOC and provide detailed fault-resolution feedback.
Microwave & Transmission Troubleshooting:
- Troubleshoot MW link failures, link-down issues, low RSL, high BER, synchronization, and capacity problems.
- Inspect and troubleshoot MW radios, antennas, ODU/IDU, cables, connectors, and Ethernet interfaces.
- Perform basic MW link alignment and configuration.
- Monitor parameters including RSL, BER, modulation, SNR, and link capacity.
- Isolate faults relating to equipment, alignment, power, cabling, or transmission configuration.
- Coordinate with NOC/transmission teams for end-to-end fault restoration.
Site Deployment & Commissioning:
- Participate in the installation and deployment of new RAN and MW sites.
- Install and verify BBU, RRU, MW equipment, antennas, cables, and associated equipment.
- Perform equipment power-up, initial configuration, connectivity checks, and integration.
- Support eNodeB integration with the live network and MW link commissioning/alignment.
- Conduct site integration, functionality testing, pre-acceptance checks, and site acceptance activities.
Preventive & Corrective Maintenance:
- Conduct scheduled preventive maintenance on RAN, MW, power, and associated telecom equipment.
- Inspect equipment, cables, connectors, antennas, grounding, and general site conditions.
- Respond to critical and non-critical faults within agreed SLAs.
- Carry appropriate tools, spares, and test equipment to support first-time fault resolution.
- Replace defective equipment and restore affected services.
- Identify potential failures and recommend corrective actions.
- Escalate complex technical issues to the NOC, OEM/TAC, or specialist teams when required.
Power & Site Infrastructure:
- Perform basic troubleshooting of telecom DC power systems.
- Check rectifiers, batteries, breakers, distribution panels, and DC voltage.
- Identify power-related causes of RAN/MW equipment outages.
- Check grounding and physical installation conditions.
- Coordinate with relevant teams on major power, environmental, or site-infrastructure issues.
NOC & Vendor Coordination:
- Work closely with the NOC during fault investigation and restoration.
- Receive and action fault tickets while providing timely field updates.
- Troubleshoot based on NOC alarm information and field observations.
- Coordinate with OEM/vendor engineers on complex technical issues, hardware replacement, and TAC support.
- Support software upgrades and other technical maintenance activities.
- Confirm service restoration and ticket closure with the NOC.
Documentation & Reporting:
- Maintain accurate records of site visits, faults, spares, and equipment replaced.
- Submit daily field activity and fault-resolution reports.
- Document root causes, corrective actions, and restoration details.
- Update site configuration and equipment information as required.
- Prepare deployment, commissioning, and site acceptance reports.
Qualifications & Experience
- HND or Bachelor's Degree in Telecommunications, Electrical/Electronic Engineering, Computer Engineering, or a related field.
- 3–6 years of practical telecom field experience in RAN, transmission, site deployment, or related areas.
- Experience with Huawei, Ericsson, or Nokia RAN/Microwave equipment is preferred.
- Experience with mobile network operators, telecom vendors, or tower companies is an advantage.
- Must be willing to travel extensively to field sites and work outside normal business hours when required.
Required Technical Skills:
- Hands-on experience with LTE/eNodeB equipment.
- Good understanding of RAN architecture and telecom site equipment.
- Practical experience troubleshooting BBU, RRU/RRH, CPRI/eCPRI, and related faults.
- Hands-on experience with Microwave transmission equipment.
- Knowledge of MW parameters including RSL, BER, modulation, SNR, and link capacity.
- Basic knowledge of IP, Ethernet, and transmission connectivity.
- Basic knowledge of telecom DC power systems.
- Ability to interpret equipment alarms and troubleshoot hardware faults.
- Ability to use field test equipment and engineering tools.
- Understanding of telecom site installation, commissioning, integration, and acceptance procedures.
Salary
N300,000 monthly.
Application Closing Date
9th October, 2026.
How to Appyly
Interested and qualified candidates should send their CV to: recruitment@protenintl.com using ''BSS Engineer'' as the subject of the email
Note: Only qualified candidates would be contacted.
