Job Title: Business Development Officer (Sales)
Location: Nationwide
Employment Type: Full-time
Job Summary
- The Sales Agent is responsible for generating quality leads, acquiring customers and merchants, supporting applications through the sales process, conducting compliant field verification, and achieving assigned sales and disbursement targets.
- The role requires extensive field engagement, accurate data capture, strong customer relationship management, and strict adherence to company and regulatory requirements.
Key Responsibilities
- Identify and approach prospective customers and merchants within the assigned territory.
- Explain the company’s products, services, eligibility requirements, and application process clearly to prospective customers.
- Generate quality leads and support customers through the application and onboarding process.
- Conduct proper customer and business verification in line with approved procedures.
- Capture and submit required customer, business, location, and application information accurately through approved systems.
- Ensure all field verification evidence, including customer/business photographs and GPS-enabled records where required, is genuine, clear, and compliant with company standards.
- Follow up with customers on pending applications and provide accurate updates until completion.
- Build and maintain strong relationships with merchants and customers to drive repeat business and referrals.
- Achieve assigned daily, weekly, and monthly sales and disbursement targets.
- Monitor the status of submitted applications and promptly resolve or escalate exceptions.
- Maintain accurate records of prospects, applications, approvals, disbursements, and customer interactions.
- Observe all company policies, compliance requirements, data protection standards, and responsible lending practices.
- Provide regular field activity reports and feedback on market opportunities, customer needs, and competitor activity.
- Work closely with the Sales Manager and other relevant teams to improve conversion, customer experience, and portfolio quality.
Qualifications & Experience
- Minimum of SSCE; OND/HND/Bachelor’s degree is an added advantage.
- Previous experience in sales, field marketing, business development, fintech, banking, microfinance, or a related field is an advantage.
- Must be comfortable working in the field and engaging customers directly.
- Basic ability to use smartphones, mobile applications, and digital tools.
- Ability to communicate effectively in English and interact professionally with customers.
Key Skills & Competencies:
- Strong communication and interpersonal skills.
- Lead generation, prospecting, and sales closing ability.
- Customer relationship management. • Attention to detail and accurate data capture.
- Integrity and strong compliance awareness.
- Ability to work independently and meet targets under pressure.
- Good territory and time-management skills.
- Basic digital literacy and reporting skills. Key Performance Indicators (KPIs)
- Number of qualified applications generated.
- Pre-approval and approval conversion rate.
- Number and value of successful disbursements.
- Quality of applications and verification accuracy.
- Daily/weekly field activity and customer coverage.
- Customer acquisition and retention.
- Compliance with verification and documentation standards.
- Timeliness and accuracy of reports. Working Expectations
- Maintain professional conduct and represent the company positively at all times.
- Protect customer and company information and comply with applicable internal policies and regulatory requirements.
- Provide accurate and timely reports and escalate operational, customer, or compliance issues promptly.
- Demonstrate accountability, teamwork, integrity, and a strong results-oriented mindset.
Application Closing Date
31st December, 2026.
Interested and qualified candidates should send their CV to: recruitmentng@opaymfb.com using the Job Title and location as subject of the email.
