Customer Support Specialist (Igbo Speaking)

About the Role

• We are seeking an Igbo Language Specialist to support the translation and localization of content for a fintech/digital financial services app.
• The successful candidate will help make financial products and services more accessible and easier to understand for Igbo-speaking users.

Key Responsibilities

• Translate fintech and app content from English into Igbo.
• Produce clear, accurate, and natural Igbo translations.
• Proofread content for grammar, spelling, clarity, and consistency.
• Adapt financial and fintech terminology for easy understanding.
• Provide simple English back-translations when required.
• Maintain consistent terminology across the app.
• Review and revise translations based on feedback.
• Support user interviews, usability testing, and research involving Igbo-speaking users.
• Interpret research conversations and accurately communicate user feedback.

Requirements

• Degree or formal academic training in Igbo, Nigerian Languages, Linguistics, or a related discipline with 2-5 years of experience.
• Strong reading, writing, speaking, and listening skills in Igbo.
• Good written and spoken English.
• Strong attention to detail.
• Ability to write clearly and formally in Igbo.
• Basic knowledge of Microsoft Office tools.
• Interest in fintech, digital products, or financial services is an added advantage.
• Willingness to learn and receive feedback.

Application Closing Date
31st December, 2026.

Interested and qualified candidates should send their CV to recruitmentforce.africa@gmail.com using the job title as the subject of the email.